Customer Success Lead, (Estimation)
Are you ready to make a lasting impact? At Lingrove, we’re revolutionizing the built environment with our eco-friendly, high-performance interior products. We’re pioneering next-generation plant-based composites, offering superior alternatives to plastics and wood. We are looking for a Customer Success Lead with estimating experience to facilitate inspiring ekoa® projects.
As Lingrove’s Customer Success Lead, you’ll collaborate with the commercial team and customers to review drawings and CAD to optimize project outcomes. This position will report directly to the Chief Revenue Officer with an opportunity to impact high profile projects countrywide. This is a unique opportunity to join a fast-growing startup at the forefront of sustainable product and material innovation.
Responsibilities
- Estimate square footage based on 2D drawings and 3D CAD files
- Support sales team and clients with technical advice throughout the process from pre-sales through installation
- Collaborate with the team to ensure adherence to established design and construction best practices throughout the project estimation and quoting process
- Collaborate with cross-functional teams, such as engineering and manufacturing, to ensure design feasibility and production readiness
- Gather and analyze customer feedback during the estimation process to refine use of Lingrove products in projects
- Collaborate with the creative team on any relevant internal and external projects
- Occasional light sample making to support on-going projects
Requirements:
- Associates/Bachelor's degree in construction technology, construction management, architecture or related experience
- 2+ years industry experience estimating
- Ability to create, manipulate and interpret 2D drawings and 2D CAD
- Ability to create cut sheets
- Knowledge of building materials and hardware
- Knowledge of interior architecture fabrication best practices
- Ability to communicate design concepts effectively both verbally and visually
- Attention to detail and a willingness to learn and grow in a fast-paced, innovative environment
- Handy and interested in learning more about light fabrication
Nice-to-Haves:
- Light fabrication/basic carpentry skills
- Client-facing experience in architecture, design and/or construction
About the Role:
You will be working from our San Rafael location, roughly 3-4 days in the office with more remote as you get up to speed. This is a full-time, 40 hours per week position, onsite. Core hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.
This job description does not cover or contain a comprehensive listing of everything you might do at Lingrove. As a small team, we encourage career growth, exploration, and the wearing of many hats. Roles and responsibilities are collaborative and may change or evolve over time based on our needs and your particular skill set.
Compensation: The base salary range for this role is $70,000 - 90,000 annually, which is just one aspect of our total compensation package. Actual compensation may vary based on skills, experience, and location.
Benefits:
- Stock Options
- Medical, Dental, and Vision Insurance (up to 99% premium coverage for employees + dependents)
- 401K Retirement Plan
- Flexible Paid Time Off (PTO) and eight Paid Company Holidays
- Additional Benefits include: Family Leave, Commuter Benefits, Health FSA, Wellness Stipend
If you are passionate about sustainability and want to be part of a fast-growing startup that is making a difference, we want to hear from you.
Apply directly to our website: https://jobs.gem.com/lingrove-careers/am9icG9zdDpbg9ILtCJ9q6o0R64xwcsc
Equal Employment Opportunities: Lingrove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
More about ekoa®
Lingrove’s high performance ekoa® plant-based eco-veneers, panels, and 3D products can replace wood and laminates in all interior applications – from walls to ceilings to casework – with a cost-competitive, low-carbon, clean chemistry product that delivers a higher strength-to-weight ratio than steel.
