Gatsby Glass is a national brand with unprecedented relationships within the glass industry. We are opening operations in the Northwest Indianapolis area focusing on high growth areas like Westfield, Carmel, Zionsville and Brownsburg. This is your opportunity to build a business with national buying power; industry leading technology and highly sought after culture where all ideas are welcome. Join now to become part of this rapidly growing business!
About the Role:
As a Lead Estimator at Gatsby Glass, you will be responsible for helping customers select and purchase glass, metal framework and hardware products and installation services to commercial and residential owners in your territory. You will also prospect new customer to continuously build the client list, sales revenue and back the company on standards, quality, and professionalism. A successful lead estimator will have creative lead-generating techniques and the drive to exceed sales goals. You will use your strong communication and selling skills to present innovative solutions to prospective customers.
Responsibilities:
Provides reliable, high quality customer support.
Performs customer instruction on various glass components and functionality.
Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
Monitors and ensures the progress and completion of assigned tasks.
Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
Must complete other projects, as assigned.
Meet work standards by following production, productivity, quality, and customer service standards.
Monitor and review all work orders to ensure customer expectations are met.
Maintain constant communication between all departments on current work orders.
Ensure customer needs are met in a timely manner.
Manage and maintain daily reporting.
Answering new and existing customers' phone calls while following sales processes.
Relationship building, networking, cold calling, canvassing, and meeting with prospective clients when needed.
Must meet or exceed sales goals.
Required Qualifications:
Minimum of High School Diploma or GED.
Must have one or more years of experience in customer service/commercial sales.
Strong working knowledge of common computer software including but not limited to: MS Outlook, word, excel, and CRM systems.
Must have a valid driver’s license.
Very detail oriented, organized, and can keep efficient notes and records.
Must have a strong work ethic.
Excellent written and verbal communication skills including and understanding of basic grammar and writing.
High energy, positive attitude, and forward thinking.
Strong team player and the ability to excel in a fast-paced environment.
Preferred Qualifications:
75-100% proficiency in product offerings.
Ability to demonstrate willingness to be flexible and adapt to change.
Drive/desire to develop own pipeline through sourcing efforts such as cold calling, canvassing, attending local community events, etc.
Must be able to resolve problems, handle conflict and make effective decisions under pressure.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to:
Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
Use vision abilities including close, distance, peripheral, depth, and color.
Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
Lift, move, and hold up to approximately 60 lbs.
Must be able to drive a motor vehicle (day and evenings) for extended time periods.
Benefits:
Exceptional full range of Benefits including 401k with Employer matching.
Health/Dental/LTD/STD
PTO
Paid Holidays
Performance Based Bonuses
Training and Career Advancement
