Virtual (Remote) Receptionist

Virtual (Remote) Receptionist

21 Apr 2024
Alabama, Birmingham 00000 Birmingham USA

Virtual (Remote) Receptionist

Vacancy expired!

I am a new law firm who needs a professional sounding individual to answer my business phone, set up consultation appointments, and return phone calls. Basically, you will answer or make calls Monday to Friday from 9 a.m. to 6 p.m. from a number where the calls are forwarded to you. I will receive a summary of each phone call made or received via email. The base pay is $200.00 per month starting May 1, 2022 (via a paypal email for you which will produce a 1099). You will receive an additional $50.00 for each person that actually pays the retainer amount (in excess of 400.00) or has a legal service performed that costs at least $300.00 or more, so if you are great at the job we both have the potential to make a lot of money.

Example: Base Pay = $200.00 for the month + 10 people paid the retainer which is an additional $500.00 (10X50) so your pay for the month would be $700.00 just answering the phone or making occasional phone calls while relaxing in the comfort of your home.

Requirements:

You must sign a non - disclosure agreement (confidentiality agreement) that would have a penalty amount for disclosing any of the information obtained during the phone calls

Must have a professional demeanor on the phone

Must be able to follow a script and ad lib or improvise as the situation calls for it

Must agree to submit to an Alabama background check which requires only your SSN and DOB to pull information from the court system. No person with a criminal history can be considered.

Must not be employed in the legal field currently (specifically not working at a law firm currently)

Absolutely no kids in the background or pets

Who is this position perfect for? A person who understands how to sell to people where money is always a huge concern. The law firm offers payment plans so the goal is to get a retainer and then have the clients make monthly payments on the rest.

JOB DUTIES

Answer phone

Schedule Consultations

Take consultation payments as needed

Daily summaries of the phone calls made or received

Ability to motivate individuals to pay for legal services they need

Provide feedback on what is keeping individuals from paying for the legal services they need

How to apply

EMAIL your resume with your letter of interest to the email provided with this ad

In your letter of interest, provide a response to this scenario:

Man calls the office and states he needs a divorce. You tell him the consultation is free, but that the charge for the services start at $300 and go up for there. You ask the man why he is calling the office. The man states that his husband has been stepping out on him with a woman and now he thinks the woman is pregnant. He then responds, but I don't have $300 to pay for a divorce behind his mess. How do you respond to his unwillingness to pay the amount necessary to get the divorce? How do you respond to the fact that his husband has gotten a woman pregnant while married to him? How do you convert this individual to a paying client?

Job Details

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