Summit Technologies, Inc. has an opportunity for a Business/System Analyst. The successful candidate will gather system enhancement requirements for custom applications, train and support end-users, improve business processes, and support knowledge management initiatives. This full-time position is located at Fort Rucker, AL. Candidate must have or be eligible for a Secret security clearance (will sponsor). This position has a $2000.00 sign-on bonus as well as 4 weeks PTO. Duties and Responsibilities:
Gather specifications from end user community and coordinate between developers and customers.
Perform business process improvement to streamline existing processes and eliminate obsolete processes.
Perform and support briefings and presentations to various sized audiences.
Serve as subject matter expert for multiple custom applications and tools.
Develop and implement standard operating procedures.
Provide training for custom applications.
Provide IT related customer support.
Maintain working relationships with the customer, key stake holders and end user community
Manage site user access privileges.
Required Skills and Experience:
At least 2-8 years of experience (based on education noted below) as Technical Customer Service Support, a Business Analyst, Application System Analyst, Systems Analyst or System Administrator.
Experience providing end user support.
Familiarity with SharePoint and other training collaboration systems.
Ability to understand the impact of emerging technologies to systems and users.
Strong analytical and problem-solving skills.
Strong interpersonal and communication skills (verbal and written).
Able to manage multiple priorities at the same time.
Education:
Master’s degree and 2 years work experience OR
Bachelor’s degree and 4 years work experience OR
Associates Degree and 6 years work experience OR
High School Diploma and 8 years work experience
Security Clearance:
Candidate must have or be eligible for a Secret security clearance (will sponsor).
Summit Technologies Inc. appreciates your interest. We will contact the best matching prospects and will consider you for future opportunities. We will not submit your resume without your prior knowledge and consent. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.