Office Administrator

Office Administrator

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Job Description

The Office Administrator position provides assistance to the School Manager and Placement Manager and is responsible for the overall management of the administrative function at the school. The Office Administrator and Receptionistmust have the ability and drive to provide first-class business and clerical support for all employees and students and must be able to be a brand ambassador for Roadmaster. Other responsibilities include:

• Preparing, maintaining and finalizing student files for all enrolled students
• Responsible for collecting all required student file documents
• Responsible for maintaining the accuracy of the student database
• Prepare student status change forms and ensure student statuses are correct
• Prepare student status reports, finance reports and attendance reports for management staff
• Responsible for confidential student reports such as driving records, criminal records, and DOT results
• Collect student payments for tuition, fees and other expense items
• Prepare receipts and post all money received to company systems
• Responsible for bank deposits, credit card batching, deposit reporting, invoices and reconciling school account
• Responsible for preparing student graduation packages on a weekly basis
• Prepare new employee pre and post-hire personnel files in conjunction with the Human Resources Department
• Be able to professionally and effectively communicate with various vendors, corporate office and call center on an ongoing basis
• Be able to answer multi-line phone system and route calls
• Assisting the School Manager, employees, and students with clerical support as needed

Qualifications

• Minimum High School graduate or equivalent
• Minimum of 3 years verifiable office administrative experience preferably in clerical & office information systems
• Strong organizational skills
• Strong customer service skills
• Clear and effective written and verbal communications using phone and email
• Excellent attention to detail and desire to exceed expectations
• Good time management skills and ability to complete work in a timely, accurate, and thorough manner
• Team player who works well in a fast-paced environment
• Able to maintain confidential information and privacy considerations
• Must have computer skills and proficiency in Word, Excel, Outlook

Additional Information

Roadmaster Drivers School is a Drug-Free Workplace. Successful completion of a company approved pre-employment drug screen is required of all candidates as part of the hiring process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristics protected by applicable law.