Customer Service/Rec/Billing Tech (Anchorage)

Customer Service/Rec/Billing Tech (Anchorage)

24 Apr 2024
Alaska, Anchorage / mat-su 00000 Anchorage / mat-su USA

Customer Service/Rec/Billing Tech (Anchorage)

Vacancy expired!

Span Alaska Transportation, established in 1973, is a premier; asset based Freight Forwarding Company servicing the great state of Alaska. Our dedicated team provides superior service with exceptional care and attention to detail. We are always interested in exceptional people with superb skills who are a dependable team player, thrive on challenge and strive to always bring out the best in others while achieving their best.

Excellent pay and benefits. We have new equipment that is professionally maintained by our staff of full time mechanics.

Benefits include medical, dental and vision insurance, PTO, holiday pay, and 401K retirement plan.

Your duties will be driving tractor trailer doing pick-up and delivery of local freight using vans, flatbeds and lift gate pups.

We are looking for a dependable, experienced CDL Class A Driver who is looking for a great opportunity to be a part of the success of a reputable company.

Please apply in person at 431 E 104th Ave or through email

The primary functions of this position are to process freight bills and to assist customers with freight tracking and status information in an efficient and professional manner. 1+ year of Transportation Experience preferred and 2+ years of office customer service preferred.

Tasks:

Accurately prepare assigned billing, including receiving, inputting, rating and separating for payment

Process paperwork related to invoices, delivery receipts, manifests, rates, damages, shortages, refusals, bills of lading

Assist customers (over phone and face-to-face) and provide information regarding their freight in a polite and professional. Activities may include, but not limited to:

o Tracing/researching freight status

o Marking bills

o Answering questions (specific and general)

o Obtaining corrections or re-rates

o Filing reports or claims

Provide updates or reports as appropriate

Sort and distribute paperwork within the office

Assisting in general clerical duties. Activities may include, but not limited to:

o Copying

o Faxing

o Imaging/scanning

o Filing

o Answering in-coming phone calls

Assist coworkers and other departments as requested

Consistently follow all safety procedures

Other duties as assigned

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