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Position DescriptionWhat does a great Technical Consultant do?You will do projects, consultation, configure, analyze data, test and train for the installation/implementation of new products, mergers and migrations for existing clients and conversions of new clients within Credit Union Division as assigned.In this role, you can expect to:
Project Management - Interact with internal company and external customer/third party resources to ensure quality, efficient timely completion of project implementation.
Business Process Analysis - Analyze data on format and content to assess current client business processes and requirements.
Quality Assurance - Performing or monitoring varied validation and/or troubleshooting efforts between infrastructure engineering, coding, data validation, testing.
Communication - Communicate status of project with senior associates, managers and client.
Client Training - Ensure the intended use of the product or service and realization of benefits expected
Process Improvement - Provide input to improve implementation checklist, process and procedures.
Basic Qualifications for Consideration:
High School Diploma required. Bachelor’s degree in Accounting, Finance or related field preferred.
Minimum: 2 years’ experience managing projects, product installation/configuration and/or training in the financial service industry or closely related industry experience.
Preferred Skills, Experience, and Education:
3+ years of credit Union or banking experience
2 years’ experience with general ledgers, accounts payable, fixed assets and check reconciliation highly preferred.
Subject Matter Expert level knowledge of two or more products/functions of the system
Works independently and assists other associates to drive quality and staff development
Be able to work in a fast paced environment and transition efficiently from project to project and multi-task effectively.
Has demonstrable skills in organizing and managing tasks and projects
Exhibits leadership skills and a professional appearance and demeanor that generates confidence in customers
Able to stay ahead of on Company products, policies, procedures and system enhancements
Travel Required: Ability and willingness to travel up to 10%We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Learn more about us.To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.Want to be a part of a team that effects change? This role supports our credit union products and solutions. These products provide integrated account processing solutions for more than one-third of the credit union marketplace. From identifying and adapting to changing regulations and mitigating risk to keeping pace with evolving technology and providing excellent member service with the right tools in place. Fiserv helps credit unions eliminate barriers to growth, realize efficiencies, ensure compliance, face risk issues head on and provide the superior service members deserve.Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)Explore the possibilities of a career with Fiserv and Find Your Forward with us.Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.
