Network Data Manager

Network Data Manager

03 Dec 2024
Alaska, Anchorage / mat-su, 99501 Anchorage / mat-su USA

Network Data Manager

Vacancy expired!

Network Data Manager

Position Description Summary

The Network Data Manager is the primary project manager for the network wide rollout and implementation of client intake and data collection software. The Manager is responsible for overall project strategy, budget management, development of agency training curricula and materials, and relationship management with Food Bank of Alaska agency partners. The Network Data Manager works predominantly with agencies using a cloud-based data collection system to assist in collecting demographic and information on pantry clients in order for us to better understand who we are serving and the needs of our clients. This position works collaboratively with the different departments within Food Bank of Alaska to meet the programmatic, outreach, advocacy, and fundraising data needs of the organization.

Project Management

Develop and direct implementation plan for statewide rollout of service insights software and ongoing programming. Monitor, report, and make recommendations on edits needed to the program budget. Develop implementation plan to rollout and implement service insights throughout the FBA network. Create systems to document and track training progress. Consult on hardware purchases and other technology needs for optimal service insights set-up and usage at sites. Ensure that agencies understand compliance rules and are using provided materials and postings. Works with FBA staff and software companies to create useful edits to the software, such as adding additional intake questions.

Technical Ability

Provide technical support to users in a friendly, timely manner in person and online. Troubleshoot data inconsistencies including duplicates, typos and overuse of anonymous visits- working to address these issues at both the agency and Network level. Produce reports using data for a variety of stakeholders. Monitor data for agency compliance with data standards, best practices, and address issues with agencies as they arise. Know all components of the selected data system in order to provide support to all parties. Create and update agency user accounts within the system.

Training Ability

Create and support onboarding and training program to promote use of service insights by staff of FBA and Partners. Develop and update service insights training curricula and materials in a variety of formats including online/webinars, videos, and in person training scripts and curriculum. Teach and train partners on the benefits that come from using a shared system. Schedule, track, and implement in-person and online software training and demonstrations for end users.

Relationship Building

Build and manage relationships with key internal and external project stakeholders. Coordinate volunteers, temporary staff and/or interpreters as needed to support initial training and intake efforts at key sites. Visit agencies to observe and troubleshoot implementation and progress with service insights. Provide regular updates to the partner network on successes, learnings and next steps of project.

Minimum Qualifications:

Minimum of two years of demonstrated success in training, adult education, research, data collection, or other relevant work experience. Ability to deliver presentations and reports that include technical information, and ability to make that information easily understandable to a wide audience. Project management experience and/or certification. Strong and effective interpersonal and communication skills. Experience troubleshooting software applications and functional issues at the client level. Proficiency with Microsoft Windows and Office environment (Word, Excel, PowerPoint, Outlook) and standard office equipment

Preferred Qualifications:

Bachelor’s degree in a related field or four years of experience. Experiencing managing budgets and/or grants and restricted funding. Strong analytical skills. Experience with digital records retention and database management. Proven ability to plan and facilitate successful community meetings or events. Prior experience working or volunteering in the nonprofit sector. Experience managing 3-5 staff and/or volunteers,

This is a full-time exempt position which reports to the Chief of Philanthropy & Community Relations. The annual salary for this position is $52,000 – $60,000 /yr DOE. Send resume and cover letter to jobs@foodbankofalaska.org.

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