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The Receptionist/General office position is a part of our Administration Department and reports directly to the Administrative Manager. This department provides support to the entire company.
ESSENTIAL FUNCTIONS:
Answer Phone Calls
answer and address incoming phone calls in a timely and polite manner
clearly determine the purpose of the call
deal with queries and provide correct information
forward calls to appropriate person
take and deliver messages accurately and completely
Receive Visitors
greet visitors appropriately
determine visitor needs in a professional manner
offer refreshments to visitors where appropriate
direct visitors to correct person
ensure back up when absent from reception desk
Manage Mail and Packages
sort and distribute incoming mail
prepare outgoing mail for pick-up or courier
Clerical
photocopy and collate documents
fax documents
scan and file documents accurately in the drop box system
maintain equipment and report any malfunctions
monitor office supplies and notify Controller when running low
prepare correspondence and documents
update databases
organize mailings
schedule and follow up on appointments
Reception Area Maintenance
keep reception area clean and neat
maintain and organize reading material
Prerequisites:
Detail-oriented, proactive, highly organized, able to work independently and as part of a team.
A people person with good communication skills.
A pleasant and professional attitude is essential daily.
Excellent communication and customer services skills
Maintain a professional appearance
Please apply by sending a resume.
