Vacancy expired!
A fast growing, mechanical contractor serving the Mat-SU Valley is currently accepting resumes for a full-time HVAC COMFORT SPECIALIST / CUSTOMER SERVICE CONSULTANT, responsible for identifying and developing new customers as well as responding to, sourcing, estimating and cultivating HVAC service and maintenance opportunities in the Mat-Su Valley. The Comfort Specialist / Customer Service Consultant translates customer requirements and recommendations provided by our field technicians and supervisors into cost effective proactive maintenance and service proposals to our existing and potential new customers.
QUALIFICATIONS:
Previous sales and / or customer service experience in HVAC or other related fields
Ability to build rapport with clients
Client interaction skills with the ability to identify, analyze and communicate project specifics of:
Mechanical application
Estimation of costs
Manpower
Strong negotiation skills
Deadline and detail-oriented
Drug and alcohol free
Able to lift up to 50 pounds
RESPONSIBILITIES:
Present and sell company products and services to new and existing customers
Prospect and contact potential customers
Reach agreed upon sales targets by the deadline
Resolve customer inquiries and complaints
Set follow-up calls / emails / appointments to keep customers aware of latest developments
Create sales material to present to customers
Single source responsible to the customer and company
Identifying and cultivating relationships with clients, team members, engineering, subcontractors and vendors
Sourcing, estimating, drafting and submitting professional written proposals
STRENGTHS:
Demonstrated ability and willingness to adopt highest standards of integrity
Ability to operate independently and autonomously, and yet possess the discretionary judgment to consult with others in the organization when appropriate
Self-motivated and goal orientated for team building environment
Demonstrated experience / ability to develop new business
Strong organizational skills to respond successfully to a high volume of issues
Verbal and written communication including good phone and email etiquette
Ability to effectively prioritize tasks in a high paced environment
SKILLSETS:
HVAC application capabilities
Microsoft Office
Strong Excel and Word experience preferred.
PAY, INCENTIVES AND BENEFITS:
Competitive wage plus commission and performance bonus opportunities
Company phone and laptop
Competitive time off including
Vacation
Holidays
Sick time
401K retirement plan with matching company participation
Please send your resume to Shawn@heatsourceak.com or drop it off at our office
4605 E. Palmer / Wasilla Hwy,
Wasilla, Alaska 99654
