MotorClothes Sales Staff (Anchorage)

MotorClothes Sales Staff (Anchorage)

10 Apr 2024
Alaska, Anchorage / mat-su 00000 Anchorage / mat-su USA

MotorClothes Sales Staff (Anchorage)

Vacancy expired!

HOUSE OF HARLEY-DAVIDSON

Motorclothes/General Merchandise Sales

Summary Description

This position will report to Motorclothes/General Merchandise lead and work with Assistant General Manager. The ability to be action oriented, friendly, multi-tasked, results driven, self-motivated and attention to detail will be essential in this aggressive sales role.

Summary Description

Motorclothes/General Merchandise Department Sales

Customer Service

Promotions

Motorclothes/General Merchandise Sales

Provide prompt and accurate service at cash register.

Assist General Merchandise Manager with attaining retail sales plans in General Merchandise.

Receive and process merchandise from distributors, check merchandise received against purchase invoice, log merchandise into inventory, and prepare product for showroom floor.

Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.)

Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, fashion shows, etc.

Create well-organized presentations, which appeal to our customers.

Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.

Continuously maintain showroom product availability by stocking shelves and displays.

Maintain update customer mailing lists.

Attend training sessions to keep current with merchandising & inventory control issues

Customer Service

Provide excellent customer service to all the dealerships customers.

Greet customers immediately, in a courteous and friendly manner.

Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.

Handle telephone transactions quickly, and courteously.

Point out any sales, specials, or new merchandise to customers.

Assist customers with their selection of merchandise and offer additional product that compliments the purchase.

Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.

Notify customers when special orders or back-ordered items are received.

Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.

Other Duties

As assigned

Commitments

Treat all employees and customers fairly, courteously, and with dignity.

Be prompt and available for flexible scheduling.

Demonstrate professionalism in providing customer service.

Review all P.A.C.E. tapes and attend training sessions to keep current in General Merchandise.

Accept direction, follow instructions and work well with others.

Qualifications & Job Requirements

Must have ability to get along with broad customer base.

Schooling or experience in merchandising and retail sales preferred.

Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.

Physical Demands

Must have the ability to stand and walk the sales floor for most of the day.

Frequently required to bend, stoop, crouch, reach, and lift 50 lb. of merchandise.

Working Conditions

Majority of work is conducted indoors; however, some outdoor booth sales are conducted periodically during open houses or other events.

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