Care Coordination Manager (Juneau, AK)

Care Coordination Manager (Juneau, AK)

17 Nov 2024
Alaska, Southeast alaska 00000 Southeast alaska USA

Care Coordination Manager (Juneau, AK)

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What is an advocate? By definition, an advocate is a person who supports or recommends a particular cause, need or policy. It can be a wonderful thing to advocate on someone else's behalf and it can be very empowering to work together with a group of Care Coordinators who are dedicated enhancing the quality of life for we serve.

If you want to advocate for your Alaskan community members then the position of Care Coordination Manager may be right for you.

Care Coordination Resource of Alaska is currently recruiting for a Care Coordination Manager in our Juneau location. The Care Coordination Manager works closely with the Care Coordination Director to evaluate the effectiveness of the satellite office and staff, develop care coordination processes and implement those processes. Client-oriented tasks involve screening, assessment, services coordination, monitoring, follow-up, and advocacy. The Care Coordination Manager acts as a liaison between community members, services, clients, the state and the Agency staff.

Essential Job Functions:

•Evaluate the satellite office Care Coordination program.

•Hire, supervise, train and evaluate Care Coordinators.

•Coordinate with Care Coordination Director and other Agency staff to maintain program specifications and promote quality services delivery.

•Advocate for new and/or enhanced services to meet the needs of clients and families.

•Prepare program reports as requested by Care Coordination Director.

•Assist the Care Coordination Director in preparing grant proposals and follow up reports as needed.

•Assist the Care Coordination Director with monitoring Care Coordination program costs.

•Establish and maintain communications with a network of organizations and people known to have contact with the target population.

•Assist the Care Coordination Director with developing marketing strategies to inform the public about programs.

•Process requests for service. Provide referrals, assessments, support, consultations and follow-up for their region.

•Develop plans of care with and for individuals enrolled in the Care Coordination service.

•Monitor client situations and offer the needed services available within the scope of the Agency.

•Monitor the quality of care coordination service delivery.

•Provide input to budget for care coordination program and grants; manage department revenues and expenses.

•Provides quality control of documentation and records required for certification according to state regulation and agency policy.

•Understand and comply with all agency policies and procedures.

•Ensures confidentiality as prescribed by agency policy and federal/state law.

•Maintains and promotes a positive professional working relationship with all employees.

•Attends and participates in meetings, committees and training as assigned.

•Promote the Agency's mission, goals and programs to the public.

Requirements and Qualifications:

•Bachelor's degree in social work, nursing, health, human services or closely related field; Master's degree preferred.

•Minimum four years of experience in the human service field and one year of supervisory experience.

•Successful candidate must have solid understanding of Medicaid Waiver systems and community resources.

•A minimum of one year in a supervisory role.

•Certified by the State of Alaska to provide Medicaid Waiver care coordination within three months of employment.

•Ability to pass a state and federal criminal background check.

•Valid Alaska driver's license with a good driving record and proof of auto insurance.

Knowledge, Skills and Abilities:

•Knowledge of program planning, implementation and evaluation.

•Experience evaluating client needs, completing assessments and plans of care.

•Knowledge of or the ability to learn about Alzheimer's disease and related disorders.

•Knowledge of health care or social service systems.

•Knowledge of geriatric issues, and/or Intellectual Developmental Disabilities and/or Complex Medical Conditions.

•Ability to be sensitive to clients of all cultures.

•Ability to prioritize and manage multiple priorities.

•Ability to anticipate, identify, organize and analyze growth opportunities

•Ability to direct, supervise and evaluate personnel.

•Ability to analyze information and make timely, appropriate decisions.

•Ability to work effectively with volunteers, staff and external contacts to build and maintain successful teams.

•High level of integrity, diplomacy and initiative.

•Excellent verbal and written communication skills.

•Ability to work independently, follow directions and organize materials and time.

•Ability to operate computers and other office equipment.

•Ability to drive, and to use personal vehicle for Agency business.

Physical and Special Requirements:

•Must have the ability to perform lifting and transferring of no less than fifty pounds and demonstrate good body mechanics while performing these tasks.

•Must be able to climb stairs and access individuals in non-accessible rooms or apartments.

•Ability to work evenings and weekends as needed.

•Ability to travel as needed to perform job duties.

Benefits include: Retirement, health insurance and paid days off.

How to Apply:

Email your resume and cover letter to:

Care Coordination Resource of Alaska

Attn: Rebecca Marinelli

1750 Abbott Road

Anchorage, AK 99507

To apply via email visit www.ccralaska.org/careers for specific email address.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.

We are an equal opportunity employer.

Care Coordination Resource of Alaska is a program of Alzheimer's Resource of Alaska

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