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Job Overview:
This position performs a range of administrative support tasks and is responsible for maintaining the orderly
flow of assessment treatment and documentation for Juneau Youth Services (JYS) clients.
Administrative responsibilities:
Provide reception services as first point of contact.
Knowledgeable of JYS programs to assist clients with accessing the appropriate services.
Ability to cross-reference multiple calendars to determine availability and schedule appointments.
Collect applicable insurance and custody information from client/family.
Manage intake paperwork with client and family including preparing information in advance and processing after intake is complete.
Maintain Psychiatrists case load and schedule.
Case Management responsibilities:
Schedule clinical activities for assigned assessments.
Coordinate referral and intake systems.
Communicate with referral sources and process clinical recommendations.
Management of client waitlist/accepted records.
Provide leadership team with reports regarding referrals and recommendations.
Ensure the privacy and confidentiality of client health information is maintained.
Skills and Abilities:
Sensitivity to client/family issues.
Understanding of cultural diversity.
Understand the indicators of crisis/trauma and mandatory reporting laws.
Utilize Electronic Health Records.
Ability to de-escalate individuals in crisis/trauma.
Requirements:
High School diploma or equivalent
Knowledge of Microsoft Office software
Communicate effectively both orally and in writing.
Perform other related duties as assigned.
Preferred Qualifications:
One year experience working in Human Services or related type field
Adult and Child/Infant CPR Certification & First Aid Certification
Management of Aggressive Behavior (MAB)
JYS provides generous and comprehensive benefits to employees including:
On-the-job training
Employee health and dental insurance
Paid personal leave
Nine (9) paid holidays
Retirement program
No cost Employee Assistance Program (EAP)
If this sounds like an opportunity youd like to learn more about, please contact Human Resources at Juneau Youth Services by calling (907) 523-6502, email or apply now by downloading an employment application from the JYS website: http://www.jys.org. Applications can be returned to Human Resources in person (2075 Jordan Avenue Juneau, AK 99801), via fax (907-789-8401), or via email.
Thank you for your interest in becoming part of the JYS team. We are an equal opportunity/affirmative action employer and we support workforce diversity. Women, minorities and other protected classes are encouraged to apply. JYS is an AA/EOE.