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The mission of The Glory Hole is to provide food, shelter and compassion to achieve physical and spiritual well-being for those most in need. Our vision is to create an environment conducive to health and growth. We must do the best that we can to ensure that our actions, our words, and our services contribute to health and well-being, rather than perpetuate the cycle of homelessness and poverty. In order to achieve this vision, all employees of the Glory Hole will treat everyone who walks through the door with the deepest respect, empathy, and compassion.
The Glory Hall is seeking a Night Community Support Specialist. The main focus of this position is to provide compassionate and kind services to all who come through our doors as well as to oversee the general safety and wellness of our patrons and our facility between the hours of 10pm and 6am.
Employment Type: Casual
Schedule: 10 pm – 6 am (1-3 shifts a week)
How to Apply: Please send an email with a short description of your interest in this position to luke@feedjuneau.org. Also, please include a resume and 2-3 personal or professional references
NECESSARY QUALIFICATIONS
-Profound and deep-felt respect and compassion for all people
-Respect for all lifestyles
-Flexibility
-Appreciation of chaos
-Experience working with people who are using substances and those who struggle with mental illness
-Experience working with those who are experiencing homelessness
-Unconditional positive regard for our patrons and the ability to approach people and scenarios with a trauma informed mindset.
BASIC DUTIES
1. Maintain a welcoming atmosphere in the shelter. Help to foster and maintain an environment where all people are respected, listened to, and treated with compassion and kindness regardless of their behavior, race, gender, orientation, identity, or disability.
2. Keep track of absences from the dorm and clean any rooms that are not being used
3. Treat all patrons with respect and compassion
4. Ensure that TGH policies and procedures are being followed by overnight Community Support Specialists and Patrons
5. AKHMIS data entry and ensuring that all forms are completed properly and properly entered into the computer
6. Adhere to COVID-19 protocols and procedures by wearing a face mask washing hands regularly, wearing gloves, sanitize surfaces and dishes thoroughly, maintain 6ft between you and co-workers and patrons
7. Coordinate with Program Manager on room inspections and PATH program as needed
8. Ensure that new patrons have sheets, a pillow and a blanket
9. Be kind and courteous to everyone you interact with
10. Ensure the facility is sanitized and clean. Wash, dry and fold in-house laundry.
11. Ensure that the building is in good working order. If anything needs replacement or fixing inform management
12. Ensure that patrons are safe; if someone needs medical attention call the appropriate entity
