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Shareholder Relations Coordinator (On-Call) Kivalina, AKDescriptionSummaryThisposition believes in partnering with regional entities to better serve andprovide development opportunities to residents and shareholders in the NANAregion.This position is a critical linkto increasing access to a variety of services and development opportunities.This position also carries out those programs and activities that advance theplacement and career development of NANA shareholders.Their work is to improve the quality of lifefor shareholders by promoting healthy communities with decisions, actions andbehaviors inspired by our Inupiat Illitqusiat values consistent with our coreprincipals.Essential Dutiesand ResponsibilitiesServiceDelivery
Working closely within Regional Partnerships, assist shareholders in gaining access to services
Works closely with shareholders in preparing and counseling them to access education.
Works closely with shareholders in preparing and counseling them to become qualified for employment anywhere that best suits their employment and career needs.
Help Shareholders develop a career path.
Be a local contact person for Regional Partnerships in coordination and organization of local activities and meetings and visitors.
Provide administrative support and encourage elder participation in the local elders’ council.
DevelopmentalWork
Work with small groups to promote personal, family and community wellbeing.
Promote, preserve and share local Inupiaq knowledge, custom and wisdom for a healthy future.
Works with local elder council’s goals and ideas.
Encourage Youth outreach in schools
Build from shareholder ideas and their resources to become skilled for employment.
Promote participatory shareholder development activities in small groups in a positive manner.
Administration
Maintain access to resources and services available to the community such as schools scholarships and services available for shareholders.
Track input to database and report on actions taken in support of shareholder development and service delivery to Director.
Updates records and/or databases.
Monitor and evaluate performance, projects and programs so they achieve their assigned goals in a timely manner.
Maintains an open and inviting office available to community, by managing individual site needs, supplies and control over routine maintenance as needed.
PersonalQualities
Ability to work with minimal supervision
Demonstrate a high level of personal integrity
Ability to work with people individually or in groups
Willing to travel as needed
Strong organizational skills
Ability to multi task with proper attention to detail
Ability to analyze and problem solve
Proficient in oral and written communications, interpersonal and listening skills
Ability to meet deadlines
Willingness to learn advance software skills
This position has no supervisory responsibilities.
Other duties that are pertinent to the department or unit’s success also may be assigned.
QualificationsMinimumRequirements
High School Diploma or GED equivalent.
At least 3 year’s relevant work experience to include administrative, recruitment and/or workforce development. Equivalent education, training, or similar experience may be substituted for relevant experience.
Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint.
Proven ability to compile data and information in to reports and presentations.
Must be comfortable public speaking and presenting to a group.
Must have current UA collections certification or the ability to certify within 3 months of hire.
Experience working with youth and/or adults one on one or in group settings.
Experience with applicant tracking systems preferred.
Current Alaska Driver’s licenses with a clean 3 year driving record preferred.
WorkingConditions and Physical Requirements
Weather:Indoors: Primarily in an environmentally controlled; requires most or all workto be done inside. Maybe frequently exposed to arctic conditions whiletraveling.
Noiselevel: Quiet
Descriptionof environment: Standard office environment
Physicalrequirements: Employee is required to lift and/or move up to 50 lbs. Frequentlyrequired to sit, stand, walk, use hands/fingers to handle or feel, climb,stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carryweight/lift.Travel or work conditionsmay be required utilizing alternative methods.Work or travel may be required in inclement weather conditions.Travel:Employee may travel up to 25% to various locations within the U.S. and/orremote locations and may be required to use alternative modes of transportation,including but not limited to snow machines, boats, small airplanes andATVs.Travel is coordinated by NRC.Competencies
Customer Service – Manages difficult or emotional shareholder situations; responds promptly to shareholder needs; solicits feedback to improve service; responds to request for service and assistance; meets commitments in a timely manner.
Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others ideals.
Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Theposition requires reading, detailed work, problem solving, interactions withother companies including other NANA companies, reasoning, math, language,presentations, verbal and written communication, analytical reasoning, willrequire the employee in the position to manage multiple concurrent tasks, andhandle constant interruptions.
RequiredLanguage
EqualOpportunity Employer/Shareholder Preference
NANARegional Corporation is an equal employment opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin,disability, veteran protected status or any other characteristic protected byapplicable law. NANA grants employment preference to shareholders of NANA andtheir spouses and descendants to the extent allowed by law.
Itis NANA Regional Corporation policy to conduct background checks, drug testingand a physical assessment, as applicable, once an offer has been accepted, inaccordance with company and/or contract requirements.
Accommodation Request Ifyou are a job seeker with a disability and require accessibility assistance oran accommodation to apply for one of our jobs, please submit a request bytelephone or via email. In order to appropriately assist you with anaccommodation, we ask that you please specify the assistance needed in order toaccess our jobsite and post for a position. The dedicated email and telephonicoptions are listed below and are reserved only for individuals withdisabilities needing accessibility assistance.Torequest an accommodation by telephone, contact us at: 1-800-478-2000Torequest an accommodation by email, contact us at recruiting@nana.comJob: Office & Administrative SupportCompany: NANA Regional CorporationPrimary Location: US-AK-KivalinaShift: Day JobClosing Date (Period for Applying) - External: Sep 12, 2019, 11:59:00 PMReq ID: SHA00348
