Signature Consultants is seeking a Claims Analyst for an opportunity with a client in Chandler, AZ.
Investigate and decision daily incoming claims using multiple systems and tools; resolve differences; answer service requests and inquiries received from various channels.
May have to debit or credit customer's accounts as appropriate, process charge backs or update customer regarding pending claims.
Researches and resolves other general customer account inquiries as appropriate.
Typically performs back office functions such as, service support, claims resolution, ticket ordering and judgment claims.
Ensures that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department's case management system and financial controls.
A minimum of 1 year of experience in a Claims environment
In-depth experience and knowledge of the chargeback process
Excellent customer service skills with the ability to diffuse difficult customer challenges and possess excellent problem solving skills
Knowledge of PC functions in a Windows based environment
Proficient in Excel and Word
Fraud or Billing Dispute Claim processing experience
About Signature Consultants, LLC
Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.
Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or