Donor Care Equipment Specialist

Donor Care Equipment Specialist

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PRIMARY PURPOSE:
Responsible for all processes and procedures related to Donor Care equipment, (including computer equipment). Performs equipment ordering, installation, validation, and qualification to ensure compliance with applicable standard operating procedures and/or equipment operator manuals. Responsible for maintaining accurate records related to equipment management program (CMMS).

DUTIES AND RESPONSIBILITIES:

Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.

Assures quality customer service to all internal and external customers.

Maintains good attendance and punctuality per the absence policy.

Schedules and performs quality control (QC) and preventative maintenance (PM) on all Donor Care Equipment as required.

Performs installation, validation, or qualification procedures on newly acquired equipment or equipment returned from repair or maintenance.

May assist with the development of corresponding Standard Operating Procedures (SOPs) regarding equipment validation.

Releases, prints, distributes, and closes work orders in the equipment maintenance system in a timely manner and develops a process in collaboration with Donor Care management to ensure timely follow up.

Notifies CO regarding status changes for equipment tracked in eProgesa.

Reviews and maintains accurate equipment files, including archiving and management of vendor supplied manuals. May assist during internal or external audits by gathering equipment files and answering questions related to equipment.

Maintains and updates accurate spreadsheets and location logs of all equipment in Donor Care Department on a regular basis.

May assist in budgeting discussions.

Ensures equipment is sent for repair and/or repairs equipment if vendor authorized. Orders replacement parts as needed and maintains accurate inventory of those parts. Maintains documentation of repairs and returns repaired equipment back to operations in a timely manner.

Contributes to team effort related to organizational goals by accomplishing related goals as needed.

Performs all other duties, at the discretion of management, as assigned.

REQUIREMENTS:

Knowledge/Education
High school diploma or equivalent required.
A two- or four-year technical degree is preferred.

Licenses/Certifications
None

Experience
Three years of relevant work experience is required.
Three years equipment validation and maintenance experience preferred.
Training skills with experience preferred.

Skills/AbilitiesMust possess the skills and abilities to successfully perform all assigned duties and responsibilities.
Must be able to maintain confidentiality.
Quality focus and attention to detail.
Ability to problem-solve.
Ability to work independently.
Create and maintain a safe and effective work environment.
Equipment testing, calibration, maintenance and process improvement.
Language skills must include the ability to read, write, speak English effectively and follow oral and written instructions consistent with policies and procedure, SOPs or other requirements.
Must be able to interpret information, instructor explain.
Ability to communicate clearly and have the skills necessary to provide excellent services to internal and external customers.