IT Enterprise Application Analyst I/II(Remote)

IT Enterprise Application Analyst I/II(Remote)

03 Dec 2024
Arizona, Chandler, 85226 Chandler USA

IT Enterprise Application Analyst I/II(Remote)

Vacancy expired!


The IT Enterprise Application Analyst will provide technical support for enterprise applications, related integration/interfaces, and other miscellaneous business applications. The role is a member of a distributed IT organization that includes a mix of employees and 3rd party resources, and it reports to the Manager, Application Services Responsibilities and duties are primarily technical in nature with core activities centered on application support for requests submitted to the Service Desk. At this time, the role will be remote and could be moved on-site to Hollister, CA or Chandler, AZ in the future.
What you will do as an IT Analyst

      • Technical configuration, administration, and support for enterprise applications including but not limited to:
      • Infor Visual ERP Suite (Manufacturing, Finance, Time & Attendance, Quality)
      • Crystal Reports (integrated with Visual ERP Suite)
      • Oracle Agile PLM
      • Work with IT Team members to implement upgrades and enhancements to existing systems
      • Support integrations/interfaces between Enterprise systems
      • Enable migration from stand-alone systems to Enterprise solutions
      • Manage adds/changes/removals of accounts and/or related security access
      • Develop and maintain effective partnerships with the application vendors and 3rd party support resources to ensure fixes and enhancements are given proper attention/priority
      • Maintain positive communication and relationships with all employees
      • Develop strong working partnerships with power users and functional subject matter experts
      • Provide emergency support for custom point-solutions developed outside of IT until they can be migrated to a supported IT solution
      • Follow policies and procedures for changes to systems and accounts to ensure that compliance is maintained (SOX, CMMC, etc.)
      • Document relevant actions and solution details as tickets are updated and closed in the Service Desk system
What you will need to be successful as an IT analyst
      • Bachelor’s Degree in IT or Business Degree with experience implementing, configuring, and supporting related enterprise applications in a Windows server environment
      • Advanced skills in using SQL to troubleshoot and resolve issues related to data and applications
      • 4-5 years of level 2/3 technical support experience with enterprise applications, preferably in a manufacturing environment or an in the aerospace/defense industry
      • Advanced troubleshooting skills to identify root cause issues and propose/implement long-term resolutions
      • Track record of high-quality change management behaviors in upgrading and maintaining enterprise systems, including solid skills in documentation, testing, and planning changes
      • Strong interpersonal communication skills with an emphasis on listening to understand, empathy, and collaboration
How you will be rewarded as an IT analyst
      • Competitive Base Salary
      • Quarterly Result Share Bonus
      • Fortive Passport Program provides discounts on shopping, dining and traveling over 11,000 locations
      • Pet Insurance provides your pet with medical care at affordable group rates
      • Short/long-term disability; as well as 6 week paid Paternity Leave and 2 weeks of paid Family Care Leave
      • Adoption and Fertility assistance offerings
      • Employee Assistance Program (EAP), Care.com offerings and WorkLife Services
      • Auto and home protection, Free Will preparation, Identify & Theft protection, Life & pet insurance
      • Free Rally health and wellness & SmartPathfinancial services programs

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Job Details

  • ID
    JC23798025
  • State
  • City
  • Job type
    Permanent
  • Salary
    $80,000 - $120,000
  • Hiring Company
    Empower Partnerships
  • Date
    2021-11-18
  • Deadline
    2022-01-17
  • Category

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