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We are adding a Community Consultant to our growing team!
ABOUT AMERICAN PROPERTY MANAGEMENT
American Property Management (APM) is dedicated to changing lives by helping people find comfort in their home and community. APM is responsible for managing our properties and consistently providing excellent customer service to prospect residents. Our ongoing objective is to foster family-friendly Communities for our valued residents and neighborhoods.
We are committed to being the best Asset Management Company in the west through our focus on operational excellence and superior customer service. These fundamental objectives allow us to attain outstanding financial returns for our clients, while creating an exceptional apartment-home experience for our residents.
We meet and exceed the expectations of clients and residents through diligent attention to several key areas of operations. Along with our extensive, experienced, and skilled staff, these areas of focus allow us to consistently improve the physical and financial condition of each asset we manage.
SUMMARY:
We are searching for a Community Consultant. This position reports directly to the Community Director and works closely with other office and on-site staff members to maintain high occupancy rates and ensure that current residents and new prospects receive timely handling of issues and excellent customer service.
QUALIFICATIONS:
• 1+ years’ experience in the customer service industry.
• Experience in the multifamily/hotel industry highly preferred.
• Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws preferred.
• Positive attitude and team mentality.
• Experience with MS Outlook, Excel and Word required.
• All candidates must be able to speak, write and understand English to qualify for this position.
RESPONSIBILITIES:
(Included but not limited to)
• Tour units with prospective tenants and highlight the qualities and selling points of the property/units.
• Handle customer and tenant relations and ensure all issues are being addressed promptly and with a high level of customer service.
• Maintain knowledge of the current area market.
• Prepare and maintain reports for managers.
• Host community events and ensure they are complying with American Property Management’s Quality Standards.
• Assist residents from beginning to end of the rental process.
LOCATION: Flagstaff, AZ
OFFICE HOURS: Monday, Tuesday, Thursday, Friday (9am – 6pm) Saturday (9am – 5pm)
JOB TYPE: Full-time/Non-exempt (January – August), Part-time/Non-exempt (September – December)
SALARY: $15/hour
BENEFITS:
• Competitive base salary (DOE).
• Health coverage for you and your family through medical, dental and vision plans.
• Financial protection through disability, life, accidental death and dismemberment insurance.
• 401K plan in which the company matches a percentage of what you contribute!
• A generous paid time off program.
• 10 paid holidays- plus 2 paid personal days!
PRE- EMPLOYMENT SCREENING:
Candidates selected for hire must be able to pass a pre- employment/post hire drug screen, and background check along with taking a personality assessment.
AMERICAN PROPERTY MANAGEMENT IS AN EQUAL OPPORTUNITY EMPLOYER/ AFFIRMATIVE ACTION EMPLOYER
All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy genetics, veteran status , or any other status protected by state or federal law.
EOE/Minorities/Females/Vet/Disability
Please find out more about us on our website: www.americanpropertymgmt.com
