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JOB SUMMARY: Contacts and engages clients referred by Arizona Department of Child Safety (DCS) by providing a variety of case management functions.
JOB DUTIES:
1. Reviews assigned cases to assess risk factors for abuse and/or neglect. Addresses any concerns to supervisor or DCS District Coordinator.
2. Follows up with assigned referrals according to contract guidelines. Explains the program and client rights/responsibilities to potential clients. Attempts to engage potential clients in services.
3. Conducts Family Centered Assessment and Strengths & Risk Assessment with families that accept services according to the Family Centered Model and contract guidelines. Works with DCS in-home Case Manager to engage and assess the family.
4. With participation of the family, develops and implements a Service Plan based on needs and detailing specific tasks aimed at producing desired outcomes, taking into account family needs, strengths, and resources identified during DCS investigation and the Family Centered Assessment. Collaborate with other involved professionals and family members to maximize effectiveness of the case plan and amend as needed.
5. Provide in-home casework services to families, including brief supportive intervention, goal-setting, and advocacy when necessary. Initiate and oversee service delivery to address problems that threaten family security and harmony.
6. Follow up with familys DCS caseworker as necessary.
7. Makes appropriate referrals to government & community agencies as needed. Make appropriate referrals to sub-contractors within the program using established procedures & forms. Follows up with sub-contractors regarding progress.
8. Reviews all cases with supervisor within 30 days of assessment; review service plan goals; make modifications when necessary.
9. Documents all contacts in the case record according to AzPaC and contract guidelines; completes monthly reports as required or assigned.
10. Report suspected child abuse or neglect to the Department of Child Safety (DCS).
11. Close case when a) targeted risk factors have been satisfactorily addressed, b) the client requests case closure, or c) provision of service can no longer achieve goals. Complete documentation required for case closure
12. Participates in monthly activities for department including training and community service events.
13. Promote ongoing commitment to excellence and continual quality improvement to ensure the highest quality of services to our staff and clients.
14. Performs other duties as assigned.
JOB REQUIREMENTS:
1. Education /Background: Bachelors degree in Social Work or related field plus prior experience in Child Welfare required. Experience in family centered practice, child protective services and case management preferred.
2. Job Knowledge: Must have knowledge of Family Centered Practice model, community resources, Case Management, assessment and service planning, and problem solving with multi-problem families. Must be able to work under pressure; must be able to meet deadlines and set priorities; must be well organized and able to effectively manage multiple cases; must be able to work independently; must be able to work as part of a team; must be flexible and able to adapt to changing working conditions. Must be sensitive to cultural differences within the agency and community. Fluent in Microsoft Office Applications.
3. Working Conditions/Physical Demands: Must be able to stoop, bend, squat, sit on floor and ambulate over uneven floor surfaces including stairs and steps. Must be able to visually and auditory assess and interact with clients to ensure their safety and wellbeing. Requires considerable work in off-site home environment where Catholic Charities has no control over the accessibility or condition of these homes. Requires willingness to be on-call for emergencies. Position requires evening and weekends; may lift up to 25 pounds.
4. Other requirements:
a. Valid AZ drivers license, reliable transportation and ability to show proof of registration/insurance.
b. Level One Fingerprint clearance or ability to obtain fingerprint clearance; must maintain clearance.
c. You must be 21 years of age or older to drive on behalf of Catholic Charities.
Excellent Benefits: Medical, Dental, Basic Life, Short-Term Disability, Vacation, Sick Time, 12 Paid Holidays, Flexible Spending Account (FSA), 403(b), EAP and Pension Plan
Hourly Rate $16.11 - $19.33 DOE
To apply please go to:
www.catholiccharitiesaz.org
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