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We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.
At Mark Auto Group, we strive to make every customer a customer for life. Our Arizona dealerships have been proudly serving the Scottsdale areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
What We Offer:
•Competitive Compensation
•Flexible Schedules
•401K With Company Match
•Vision / Dental / Health Insurance
•Paid Training
•Company Catered Lunches weekly
•Great Culture
•Promote From Within!
Responsibilities
•Answer phones and direct consumer to the proper department and follow up in a timely manner
•Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
•Operate switchboard telephone system
•Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
•Assist the managers with various clerical duties as needed
•Be friendly, professional, courteous and efficient when working with all customers and employees
•Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
•Available to work flexible hours on weeknights & weekends
•Ability to communicate customers' interests needs and requests to management and sales personnel
•Professional personal appearance
•Must pass drug screening and background check
