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Up for a Challenge? Build Your Skills in a Broad Role at One of the Nation's Largest Credit UnionsFinancial Experience Not Required; Enjoy Solid Training, a Great Culture and Career Growth PotentialIf you have strong customer service skills, the ability to think outside the box, and the motivation to learn and grow, this position offers you several great opportunities even if you are new to the financial industry. Consider:We'll set you up for success with strong training. Rather than focusing on one or two products, you'll help members with a variety of transactions, including loan applications, online banking, payments and more.Success in this position could set you up to advance, including learning new skills that will make it possible for you to earn commission.Our contact centers feature pleasant environments, nice cubicle spaces and a high ratio of supervisors to representatives.As a credit union we answer to members rather than shareholders, which helps promote an upbeat culture. It also means we want you to take the time necessary to provide members with exceptional service.We offer great benefits and competitive pay, including shift differential for any work between 6 PM and 5 AM (not all Contact Centers operate 24 hours). We often have opportunities for Contact Center Representatives in Allen, Texas; Las Vegas, Nevada; Mesa, Arizona; and Torrance, California, so feel free to share this information on your network.To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Contact Center Representative opportunity, you will have:Solid experience in financial services, call centers and/or customer service (retail, restaurants, hospitality, etc.).A demonstrated ability to help customers with complex inquiries and complaints.Technical savvy, including strong keyboarding skills and proficiency with word processing and spreadsheet applications.Strong self-motivation and the ability to work with minimal supervision, at times under very busy conditions.Highly effective verbal and written communication skills.Fluency in Spanish is strongly preferred (and earns additional pay). UNIFY Financial Credit Union is one of the nations largest 100 credit unions with a reputation for being financially sound and growth-oriented. Were expanding rapidly to meet the needs of a growing member base. At UNIFY, our team members work together to strive toward a common goal, providing superior service to our members. In doing so, we promote a culture where your ideas matter, your growth matters, and you matter. We encourage all team members to challenge and encourage themselves and their teammates to work smarter and to be more successful.EOE/AA/M/F/Vets/Disabled
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