Vacancy expired!
The primary focus of this fully remote (work from home) position involves responding to customer emails, replying to customer web tickets and speaking with customers through live chat. The ideal candidate will have a friendly attitude and excellent customer service skills.
Responsibilities:
Order and RMA processing
Apply high-quality customer service guidelines and policies
Email correspondence related to our eCommerce department
Responding to customers via emails, web tickets and live chat
Required Skills:
Professional writing skills
Proficient typing speed
Creative problem solving
Multitasks well
PC skills: Microsoft Word, Outlook, Excel
