SUMMARY:
Contact person for customers, and internal staff. Schedule customer showroom appointments, generate service tickets, and data entry for system agreements.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
The employee is expected to build and maintain professional relationships with internal and external clients.
Perform duties via phone, e-mails, and in-person interaction.
Perform duties for daily operations in a timely fashion, addressing all requests on the same business day.
Follow established procedures and policies for work processes.
Work as a team with other Coordinators, field personnel, and internal staff to accomplish department goals. Take
ownership of tasks and see them through to completion.
Other duties may be assigned.
QUALIFICATIONS:
Recent work history in customer service and excellent work references are a plus. To perform this job successfully, an individual must be able to perform each essential duty/task satisfactorily. Must be computer and software literate. Working knowledge of Microsoft Word, Excel, Teams, and Outlook.
COMPETENCIES:
Self-Management, Interpersonal Communication Skills, Teamwork, Problem Solving, Customer Service, Organizing, and Flexibility. Ability to solve practical problems and carry out responsibilities with little or no supervision. Ability to finish projects. Ability to prioritize and organize workload.
iDesign Home Solutions offers:offers:
Competitive wages
Paid Time off and Holiday pay
Competitive Health Benefits Package
401k and generous company match
Must have personal reliable transportation to and from work.
Must be able to pass a pre-employment drug screen and background check.
apply online at
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=112003&clientkey=FFE883133287FB452548E9688A1C2EFA
