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POSITION PURPOSE
The primary role of the Save the Family Career Services Manager is to facilitate and support engagement of clients in Career Development services, including career assessment, job club activities, resume writing skills, developing job interviewing skills, etc. to support their professional development toward self-sufficiency
POSITION AUTHORITY
The Career Services Manager position carries functional authority for co-managing and providing the agency's career services.
MINIMUM QUALIFICATIONS
Bachelor's degree in social services or related field from an accredited college or university and 5 years of professional or volunteer/intern experience required.
Some experience in the non-profit sector is preferred.
Demonstrate proficiency in grammar and spelling.
Be able to proficiently read and write the English language
Demonstrate excellent interpersonal communication skills.
Since position requires frequent driving to various job sites to provide services and occasionally transport clients, a valid Arizona driver's license, reliable transportation, current auto insurance, and clean driving record are required
Be 25 years of age or older for liability insurance requirements.
Valid Arizona Fingerprint Clearance Card OR must qualify for a valid Arizona Level One Fingerprint Clearance Card.
Eligible to work in the United States of America
OTHER KNOWLEDGE, SKILLS AND ATTRIBUTES
Demonstrate a commitment to the mission, vision, and values of Save the Family Foundation of Arizona.
Demonstrate excellent verbal and written communication skills.
Be a self-starter with excellent time management skills.
Possess a collaborative way of working.
Be familiar with Save the Family's service population, including diverse cultural and socioeconomic characteristics.
Demonstrate proficiency in HMIS and Microsoft Office Suite including Word, Excel, and Outlook.
Maintain strict confidentiality.
Behave professionally in manner and appearance.
Be consistently organized and flexible.
KEY RESPONSIBILITIES
Work with clients to assess educational and training needs toward the ultimate goal of permanent and stable employment using various tools and assessments available.
Assess Clients' skills and abilities and help clients identify education and career related goals.
Work with Clients to develop job-readiness skills such as a professional resume, interviewing skills, personal appearance and etiquette, etc.
Maintain strong network relationships in the community that may offer educational, training, and employment benefits to clients.
Actively engage clients in their job search and educational pursuits, providing guidance and assistance when needed.
Review labor market analyses and conduct local industry survey; conduct local needs survey for employing the disadvantaged.
Document and maintain client contacts and data in a timely manner.
Fulfill record keeping responsibilities via the Homeless Monitoring Information System (HMIS) electronic data management system.
Maintain detailed timekeeping.
Provide a customer service focused effort to work with the public, volunteers, clients, and other staff members as needed.
Prepare and submit all required reports and monitoring activities in a timely and accurate manner.
Adhere to all behavioral General Competencies.
Adhere to all behavioral Management Competencies
Adhere to STF and ARM policies and procedures.
Participate in professional and civic organizations as deemed appropriate by the CEO.
SUPERVISORY RESPONSIBILITIES
Career Development Staff and AmeriCorps volunteers assigned to career services programs.