Vacancy expired!
One of the top Hotel Chains in the US is currently is urgently hiring for a Technical Support Specialist to join their team in Phoenix, AZ. Responsibilities include, Providing technical support by applying broad understanding of systems products and services in one of the following areas: help desk, internet, PC/desktop systems, web, or computer operations. Supports business operations by providing technical support and delivering reliable high performance applications and technical services. Monitors and controls systems, applications or equipment. Resolves complex issues regarding operations, including installations, setups, error messages, on-line transactions, system status or downtime procedures. Coordinates with specialists and/or users to determine requirements. Ensures user satisfaction by diagnosing and quickly resolving issues. Provide accurate documentation of issues and activity by maintaining a trouble shooting tracking log. Protect the Company by handling business sensitive information with appropriate confidentiality.
This position would be a 6 month+ contract with Health, Dental and 401K with remote possibilities (1 week in office, one week remote) Tuesday through Saturday starting at 7PM
Overtime Estimate OT is possible
Required Skills & Experience