Technical Support Specialist

Technical Support Specialist

22 Sep 2024
Arizona, Phoenix, 85001 Phoenix USA

Technical Support Specialist

Vacancy expired!

One of the top Hotel Chains in the US is currently is urgently hiring for a Technical Support Specialist to join their team in Phoenix, AZ. Responsibilities include, Providing technical support by applying broad understanding of systems products and services in one of the following areas: help desk, internet, PC/desktop systems, web, or computer operations. Supports business operations by providing technical support and delivering reliable high performance applications and technical services. Monitors and controls systems, applications or equipment. Resolves complex issues regarding operations, including installations, setups, error messages, on-line transactions, system status or downtime procedures. Coordinates with specialists and/or users to determine requirements. Ensures user satisfaction by diagnosing and quickly resolving issues. Provide accurate documentation of issues and activity by maintaining a trouble shooting tracking log. Protect the Company by handling business sensitive information with appropriate confidentiality.

This position would be a 6 month+ contract with Health, Dental and 401K with remote possibilities (1 week in office, one week remote) Tuesday through Saturday starting at 7PM

Overtime Estimate OT is possible

Required Skills & Experience

  • Minimum 3 years related experience in area of specialty Proven customer service experience.
  • Associates Degree in Computer Science, Data Processing or related field or an equivalent combination
  • May require technical skills in any combination of the following areas: Networks transmitting Voice/Data/Fax and LAN/WAN communications, TCP/IP or VSAT; SCAT, LYNX, Peoplesoft, CPM, Goldmine; A+, Net+.
  • The purpose of the Operations team is to provide front-line support to the Business support systems and to mitigate and escalate as appropriate in technical crises.


The Offer
  • Competitive Pay: Up to $35/hour, DOE
  • Contract Duration: 6+ Months with potential extent


You will receive the following benefits:
  • Medical & Dental Insurance
  • Health Savings Account (HSA)
  • 401(k)
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future

Job Details

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