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Job Description
THE OPPORTUNITY:
As a Loan Consultant , you have the opportunity to make a difference in helping our customers fulfill their financial goals. We offer a Personal Loan solution to customers for things such as medical expenses, home remodeling, paying off credit cards, etc. Our customers love us because we offer a best in class loan product at competitive rates with fantastic customer service-all within 1-3 days from start to funding!
From your bed to your desk in 30 seconds! We're proudly offering fully remote work options for this role which can be based in NC, TX.
THE ROLE:
This is an exceptional long-term career opportunity for a committed candidate who has a strong work ethic, an uncompromising level of integrity, is very competitive, and is motivated by performance goals, earnings potential, and rewards & recognition.
The ideal candidate is an inside representative who excels at a direct sales approach (1 call close), embraces coaching, and is highly professional and organized. In this position, you'll play a critical role in the successful delivery of our service by fielding and qualifying inbound and outbound requests from prospects, providing them with insight into the market, our product, and guiding the customer through the application and underwriting process.
Utilize your strong communication and critical thinking skills to quickly engage customers who have expressed interest in an unsecured loan, sell them on the benefits of our loan programs, gain customer commitment and drive the transaction to close in 1 to 2 calls.
Manage a sales pipeline of up to 20 transactions in various stages of completion concurrently. Contact borrowers (new customers and past customers, averaging 100 dials per day) via phone and email to facilitate the loan application process. Collect required documents from your customers during the application, move the transaction through the underwriting process, and quickly arrange a closing with the customer.
Meet daily, weekly, and monthly sales goals. This may require working 40-45 hours per week but the rewards are well worth it.
Base + Overtime + Weekly Spiffs + Uncapped Commission= Your Next Job!
Start Date : February 7th, 2022
Shifts: Tuesday- Saturday or Sunday-Thursday
Hours : Between the hours of 6am-8pm Pacific time zone
Position : Inbound or Outbound- Placement will be determined once the role has been offered
Location: This role will be remote/work for home temporarily with plans of a hybrid model upon returning to the Tempe office location.
REQUIREMENTS/CHARACTERISTICS:
- 2 + years overall experience in a sales role - Preference for those who've worked in a fast-paced, short sales cycle environment.
- 1+ years of experience in a call center.
- Sales- offering products and services to customers based on their needs, lending experience, collections experience, or phone-based customer service experience.
- Experience working in a highly commission-driven environment. Prefer those who've worked with a low base salary but high potential commission. Proven success exceeding goals in a fast-paced, inside sales environment.
- Strong computer skills with experience effectively managing a CRM tool such as Salesforce.
- Strong organizational skills to manage a high volume of leads and to follow up on required documents to close the sale.
- A competitive nature wants to be #1, motivated to exceed goals, and have a positive impact on your earnings. Money motivated (uncapped $100k+)!
- Thrive in a high-energy, highly competitive performance-driven environment.
- Adapts well to change and is open to constructive feedback.
- Minimum of HS diploma, college graduates welcomed!
- Must be flexible to work on either Inbound or Outbound calls. Placement will be determined once the role has been offered.
- Must be able to work a shift that includes 1 weekend day.
- Must have the ability to work an 8-hour shift between the hours of 6am-8pm Pacific time zone.
WHY JOIN THE FREEDOM FAMILY?
- Fast, continued growth - there's a lot of opportunity for advancement.
- Voted a Best Place to Work multiple times by our employees, most recently #1 in Phoenix for the 2 nd year in a row!
- Hourly + Overtime + uncapped monthly commission (Average - $75k, Top - $105k+) .
- Leadership opportunities - manage a team of your own!
- Benefits start within 30 days.
- 401k with employer match.
- 2 weeks' paid vacation (increased with tenure).
- 9 paid holidays & 5 sick days.
- Paid time off for volunteer work and on your birthday.
ABOUT US:
Freedom Financial Network is a leading digital personal finance company, built to help people. We do what traditional banks don't: Put people first. We believe in treating people like humans, not account numbers. We help everyday people get on, and stay on, the path to a brighter financial future, with innovative technology and personalized support at every step. We help people control expenses, manage debt, save money, plan ahead, and make better financial decisions. By leveraging our proprietary data and analytics and artificial intelligence we offer solutions tailored for each step of a consumer's financial journey, including personal loans, home equity loans, help with debt, and even financial tools and education.
With 2,400 employees across California, Arizona and Texas, we have served more than 1 million customers, resolved more than $15 billion in consumer debt and originated $6.5 billion in loans over the course of our 20 years in business.
Driven by our core values, we're passionate about supporting our communities and proudly awarded over $500,000 in grants distributed by the Freedom Foundation Fund and the Freedom Family Fund in 2021. We believe in a culture led by diversity, equity, and inclusion, and encourage our employees to bring their full selves to work every day. Our diversity-focused Employee Resource Groups (ERGs) are open to all, whether a member of the ERG community or an ally of the group and we are a member of the Fintech Racial Equity Coalition to address and improve inequality in the fintech industry.
And finally, we take great pride in our achievements. This year we topped the list of Best Place to Work by the Phoenix Business Journal, were a top 100 Corporate Philanthropist by the San Francisco Business Times, a 2021 Most Admired Company and a Tech Company with the Best Company Culture by BestCompaniesAz, a 2021 Top Work Places winner by AZcentral and a BuiltIn Best Places to Work winner, to name a few.
This is your opportunity to be part of a growing company where dedicated professionals strive to help customers and each other succeed every day. If that sounds exciting, we want to talk to you. Apply today!
