SAP Project Manager/Program Manager

SAP Project Manager/Program Manager

01 Oct 2024
Arizona, Phoenix, 85001 Phoenix USA

SAP Project Manager/Program Manager

Vacancy expired!

Update from client
  • Moving forward, Candidates

    MUST have:
  • Greenfield Implementation experience (Brand new implementation from a non-SAP system to S/4 HANA)
  • Flexibility and willingness to travel up to 80% of the time (travel will be determined by each client/project they work on)
  • Job title: Senior Project Manager/Program Manager, Professional ServicesTravel: Regular travel maybe required;FTE


    What you will do as a Senior Project Manager/Program Manager:


    The Senior Project Manager is accountable for managing Professional Services projects for Navisite.

    Projects are performed by dedicated or shared teams of technical engineering resources. Technologies include network, operating systems, middleware, databases, cloud and hybrid solutions, security and data storage systems, software/applications, and other services as required to support customer solutions and overall requirements.

    The types of projects are, but not limited to: high value (in excess of $1mm+ budgeted), strategic, medium to large in size and duration (3 to 12 months), mid to high level complexity, USA domestic and/or Global assessments, proof of concepts, migrations, implementations and upgrades.

    The Senior Project Manager will be responsible for managing a portfolio of one to multiple projects simultaneously utilizing local and global Navisite resources. The Senior Project Manager is accountable for the successful delivery of the customer project/services and proper transition to Navisite operations for ongoing support.

    The Senior Project Manager will report into the Director of Program Management.

    The Senior Project Manager/Program Manager will have the following responsibilities:
    • Accountable for successfully managing customer projects for Navisite
    • Oversee and coordinate multiple teams of technical and/or process engineering resources to perform project tasks
    • Manage one or multiple customer projects simultaneously
    • Develop project plans, specifications, and other related project administration tasks
    • Work directly with Navisite customers at multiple levels to perform implementation activities
    • Oversee project execution, including but not limited to:
      • Conducting project launch meetings
      • Gather and document the customer’s technical, functional and business requirements
      • Developing detailed project plans
      • Managing, influencing, and monitoring project issues, risks, and escalations
      • Tracking/influencing/managing projects from initiation to successful completion
      • Communicating project status on a timely and regular basis
      • Resolving project issues, problems, and changes
      • Leading projects to overall success
    • Oversee quality assurance cycles for all projects
    • Prepare formal status reports on a regular basis for customer and Navisite senior management
    • Execute projects using the Navisite methods, tools, templates and processes, ensuring a well governed, consistent and standardized project approach
    • Apply learning from past projects to future projects by developing and continuously improving tools, templates and processes to facilitate implementation efforts
    • Be a member of the Navisite Global PMO, helping in its continuous development and effectiveness

    Customer Management


    Support the development of new and existing internal and customer relationships
    • Support / manage all customer stakeholders and engagement activities – managing customer expectations and customer responsibilities including initiating, running and participating in Project Steering Committee meetings
    • Implement methods to get an in-depth understanding of customer requirements investigating underlying causes and recommending short and long term solutions
    • Report customer opportunities and feedback to Navisite sales and management teams

    Leadership


    Support, manage and mentor project team members to achieve project deliverables and goals
    • Empower team members within clear frameworks of authority and accountability
    • Provide clear frameworks for project members to work within
    • Establish, present and communicate a clear direction for project delivery
    • Motivate project team members through personal excitement, enthusiasm and commitment to the project and Navisite’s vision and values


    People Management


    Act as a facilitator and mentor to project team members
    • Lead and manage teams of customer, 3rd parties and Navisite resources, delivering results through others
    • Ensure effective communication channels
    • Manage and deliver projects from mobilization until handover and closure, delivering solutions to time, scope, quality and budget
    • Work within a multiple level team structure
    • Report all project delivery progress and status to the customer and Navisite PMO
    • Report all escalations to the PMO or relevant Program Manager
    • Support and monitor project management standards and quality checks used within the Navisite Global PMO

    Communication


    Ensure effective communication channels are designed and implemented throughout projects and customer engagements – monitoring and addressing communication effectiveness • Deliver highly complex presentations internally to Navisite and to external customers (to all levels of seniority)
    • Develop communication plans to proactively address anticipated objectives to issued communications

    Bid Support


    Develop bid content or provide approval of project management sections
    • Represent Professional Services Program Management during Pre-Sales engagements

    Project Delivery


    Manage and delivery complex projects from mobilization to handover and closure
    • Utilizing cross-functional teams and third parties to deliver solutions and multiple delivery of projects to scope, time, quality and budget
    • Work within a multiple level team structure – managing direct reports (work-stream leads etc) and indirectly supporting all other levels operating within the team
    • Produce recommendations that ensure all customer actions, processes and decisions will deliver long term, sustainable customer satisfaction as well as supporting the long-term interests of the business
    • Report all project delivery progress and status to the customer ensuring expectations are managed throughout the project lifecycle
    • Identify, assess and resolve complex project and business issues, and provide customer with alternative scenarios
    • Resolve all escalations required for projects to relevant Program



    Manager / Senior Management
    • Support and monitor project management standards and quality checks used within the Navisite PMO

    Financial and Commercial Awareness


    Manage high value, strategic projects and services
    • Monitor invoicing activity and profitability of projects
    • Provide weekly revenue forecasts for a rolling three-month period and resource forecasts
    • Ensure that areas of commercial and project risk to Navisite, such as payment terms, penalty clauses, contractual omissions, technical and organizational risks are identified and mitigated


    COMPETANCIES


    EXPERIENCE


    At least 5 years proven Project Management experience of delivering Professional Services projects, including the planning and managing to budget at a detailed level
    • Contributing to and writing detailed and good quality documentation to support implementations across multiple projects
    • Coaching and mentoring to enable skills transfer at a management level
    • Delivering presentations to customers and partners
    • Vendor/supplier management
    • Presentation & workshop management
    • Supporting the management of third party contractors and vendors as required

    Detailed understanding of Professional Services solutions and technologies
    • Detailed understanding of benefits realization techniques
    • Detailed understanding of business process design
    • Ability to become a ‘trusted advisor’ for a customer
    • Ability to articulate ideas and concepts to a diverse range of audiences
    • Business change skills in the areas of impact
    • Detailed knowledge and experience of project planning, delivery and risk management methodologies
    • Knowledge of given business sectors / industries
    • Ability to provide thought leadership
    • Excellent documentation and communication skills

    Managerial Competencies


    Ownership of the delivery of ‘end-to-end’ technical and business solutions
    • Able to manage small to large and diverse teams comprising of global customer, 3rd party and internal staff
    • Scheduling projects and resources
    • Monitoring and reporting on progress
    • Ability to plan an engagement using appropriate planning tools
    • Ownership of issues and risks
    • Commercially astute

    Attitude & Disposition


    Customer focused • Benefits focused • Articulate • Assertive • Credible in front of senior customer audiences • Able to ‘fit in’ with customer culture • Flexible in working arrangements • Ability to work under pressure and to tight timescales • Ability to mentor

    • Experience in strategic small, mid, and large-scale project and program management
    • Ability to develop strong professional relationships and to influence peers, managers, customers and other teams
    • Strong written and oral communication
    • Strong Customer Relationship skills
    • Strong facilitation skills
    • Strong project planning tool skills
    • Strong issue and risk management skills
    • Strong understanding and proven experience of Waterfall and Agile methodologies
    • Ability to multi-task between concurrent assignments and to work in a fast- paced organization
    • Very strong attention to detail
    • Help develop sales bid content as required
    • Strong IT technology background Business and/or Technical

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    Job Details

    • ID
      JC46140315
    • State
    • City
    • Job type
      Permanent
    • Salary
      $140,000 - $160,000
    • Hiring Company
      Norwin Technologies
    • Date
      2022-09-20
    • Deadline
      2022-11-18
    • Category

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