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Activity Content:
The main task of the employee of the organization is the initial reception of customers by phone and in person.
Meets, welcomes customers. Addresses them to the appropriate employees of the company. Registers visitors and phone calls. Sorts correspondence.
Explains to visitors how they can get the information they are interested in. Participates in the organization’s security system, for this purpose evaluates the need for the presence of a visitor in the premises of this organization.
Depending on the specifics of the company’s work, it can partially fulfill the duties of a secretary-referent.
Must know: The basics of business etiquette. A computer. Office Work Standards. The organization of the company. The staffing and basic duties of employees. Correspondence paths. Work phones.
Must be able to: Communicate with people. To conduct negotiations in person with the client and by phone. Use office equipment
