Service Advisor/Writer (Harley-Davidson)

Service Advisor/Writer (Harley-Davidson)

21 Mar 2024
Arizona, Phoenix 00000 Phoenix USA

Service Advisor/Writer (Harley-Davidson)

Vacancy expired!

Desert Wind Harley-Davidson is UNDER NEW OWNERSHIP

This is your chance to join the fastest growing, highest volume Harley-Davidson dealership group in the world!

We are staffing up for a record season and currently recruiting experienced Service Advisors/Writers to join our team!

Our revolutionary processes are all about creating a better motorcycle buying and service experience for our customers and with employees who love what they do and who will contribute to the momentum of a fast and fun environment.

ENJOY WALKING INTO YOUR DEALERSHIP & SERVICE DEPARTMENT EACH DAY!

But don't just take our word for it, here's what some of our top service techs at our dealerships have to say

Volume #1 Volume H-D Group = plenty of traffic, hours & awesome opportunities in the Service dept!

Appreciation All your hardwork and time is greatly appreciated, which can sometimes go unnoticed elsewhere. Management does a great job letting you know your effort doesn't go unnoticed.

Atmosphere We have a great family vibe going on. It is a fast paced dealership with lots of opportunity. All the right resources are in place to have a successful career.

Team This is the best shop I have ever worked for. Competent staff, knowledgeable peers, everyone works together to achieve the common goal.

Fun environment Positive place to work and tons of fun. I enjoy working side-by-side with all my co-workers.

Candidates must be honest, self-driven, results-oriented, with a positive outlook, and a clear focus on the highest of customer service standards.

Major Duties and Responsibilities:

Ability to work in a fast-paced environment and comfortable multi-tasking.

Interact with customers both in-store and on the phone.

Follow a structured sales process.

Have working knowledge of the Harley model families.

Be able to effectively manage open repair orders.

Proactive follow up with current and previous customers.

Maintain a high degree of customer satisfaction with the ability to handle customer complaints.

Qualifications & Job Requirements:

Motorcycle background preferred but not required.

Harley-Davidson enthusiast preferred but not required.

Motorcycle endorsement and weekend availability.

Possess sound judgment and decision-making ability.

Previous Service Advisor/Writer experience in the automotive industry a plus.

Benefits:

Comprehensive Paid Training.

Employee Discounts.

401K with Company Match.

PPO Medical Insurance.

PPO Dental and Vision Insurance.

Voluntary Term Life, Short and Long-Term Disability.

Accident, Critical Illness and Cancer Insurance.

Flexible Spending Account access.

Legal Shield and Identity Theft Shield.

Competitive Vacation Time.

The Veracka familys group of Harley-Davidson stores, known as The Motorcycle Company, consist of 10 of the highest-performing dealerships in the country and well be adding more in the near future:

Avalanche Harley-Davidson (Golden, Colorado)

Desert Wind Harley-Davidson (Mesa, Arizona)

High Octane Harley-Davidson (Billerica, Massachusetts)

Huntington Beach Harley-Davidson (Westminster, California)

Jet City Harley-Davidson (Renton, Washington)

Motown Harley-Davidson (Taylor, Michigan)

Palm Beach Harley-Davidson (West Palm Beach, Florida)

Rawhide Harley-Davidson (Olathe, Kansas)

Riverside Harley-Davidson (Riverside, California)

Rockstar Harley-Davidson (Fort Myers, Florida)

If you wish to be part of the BEST, please email us your resume today!

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Job Details

  • ID
    JC1973191
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Arizona
  • Date
    2019-03-15
  • Deadline
    2019-05-14
  • Category

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