Community Manager-Legacy at Prescott Lakes (Prescott)

Community Manager-Legacy at Prescott Lakes (Prescott)

09 Feb 2024
Arizona, Prescott 00000 Prescott USA

Community Manager-Legacy at Prescott Lakes (Prescott)

Vacancy expired!

Are you ready to start the new year with a new opportunity? Are you looking for a company who provides you support, training and growth? Do you exude excitement and energy? Are you a task master who thinks outside the box? If you can answer yes, then Shelton-Cook Real Estate Services is looking for YOU! We are currently in search of the best Community Manager for our luxury community in Prescott, Arizona, The Legacy at Prescott Lakes.

ABOUT THE JOB!

GENERAL SUMMARY:

The Community Manager is responsible for managing the daily operations and achieving the financial goals of the property. The Community Manager oversees personnel, collections, customer service, community maintenance, contracted services, administration and reporting, community safety and legal compliance within budgeted parameters. The Community Manager reports directly to the Regional Portfolio Director. The Community Manager directly supervises the Maintenance Supervisor, Assistant Manager and administrative team and oversees the maintenance team. The Community Manager always projects professionalism and self-confidence when interacting and communicating with subordinates, coworkers, superiors, and property owners.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Sources candidates for employment, hires, trains, motivates, and manages community employees in order to meet the staffing requirements of the property. Assesses employee skills, establishes employee development plans, provides ongoing coaching and corrective action to improve performance and ensures employees are ready for advancement. Ensures compliance with all human resources policies established by Shelton-Cook Real Estate Services.

Develops strategies for resident relations and delivers exceptional customer service in order to achieve the goals of the community. Mediates in resident relations issues, plans resident functions, and promotes a sense of community where residents feel valued and appreciated.

Conducts regular community inspections to ensure the property meets established standards for curb appeal, safety, and cleanliness.

Participates in budget development annually. Monitors community finances through analyzing daily, weekly and monthly financial and property management reports to ensure the community is meeting or exceeding budgeted revenue and expense goals. Implements and manages programs that increase revenue, decrease expenses and increase resident satisfaction.

Ensures all employees are providing exceptional customer service and resident relations by being friendly, courteous and professional at all times when dealing with residents.

Works closely with Maintenance Supervisor to ensure preventive maintenance programs for the community and all community equipment (i.e. central air conditioning systems, hot water, etc.) are implemented and monitored.

Negotiates vendor and subcontractor pricing and services. Reviews contracts. Monitors vendor and subcontractor performance and schedules to ensure that vendors deliver what was promised. Manages supplies and parts inventories, invoice processing, purchasing and other processes to ensure adherence to the annual budget.

Utilizes persistent and aggressive collections efforts to minimize payment delinquencies. Adheres to all legal and company procedures required in the eviction process.

Identify opportunities for increased revenue ensuring the long-term financial success of the property

Works closely with the Maintenance Supervisor in managing the community maintenance programs including promptly and courteously responding to resident requests for maintenance and ensuring community appearance meets or exceeds site standards.

Responsible for ensuring that all community employees comply with the legal, operational and administrative policies and procedures. Immediately updates the Personnel and Payroll Handbook, Employee Handbook, General Administrative Procedures (GAP) Book and Safety Manual when requested by the Corporate Office. Promotes and ensures compliance with Fair Housing laws and other industry-related federal, state, and local laws. Maintains documentation verifying legal compliance.

Participates in all mandatory training programs.

May be required to assist at other Shelton-Cook Real Estate Services communities as requested.

Travel to either the Flagstaff or Phoenix corporate office may be required for training or meetings.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITY REQUIRED:

Ability to communicate and maintain good relationships with Regional Portfolio Director, property owner, corporate office employees, residents and community employees.

Excellent interpersonal skills and the ability to interact effectively with persons of diverse social, cultural and ethnic backgrounds.

Proficiency in all areas of property management operations.

Good written and verbal communication skills.

Excellent supervisory, leadership and employee development skills.

Strong organizational, analytical and decision-making skills.

EDUCATION AND EXPERIENCE REQUIRED

High school diploma, G.E.D. or additional equivalent work experience.

A minimum of two years experience in property management.

Experience in the Prescott-Prescott Valley market preferred.

Candidate must be able to pass a pre-employment background and drug test. Exceptional benefits-amazing pay! Live on site possible with a very generous apartment discount. Please send us your resume and cover letter if you want to be considered for this amazing opportunity!

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