Resident Relations Specialist (Fort Huachuca)

Resident Relations Specialist (Fort Huachuca)

08 Mar 2024
Arizona, Sierra vista 00000 Sierra vista USA

Resident Relations Specialist (Fort Huachuca)

Vacancy expired!

Position Available: Resident Relations Specialist

The On-Post Family Housing Office, Mountain Vista Communities, is looking for a Resident Relations Specialist. This is a full-time position on Fort Huachuca, Monday-Friday from 7:30am to 4pm, with occasional weekend/evening hours or over-time commitments.

Job Description:

The Resident Relations Specialist is dedicated to military service members and their families. This person will plan resident events, create a monthly newsletter, maintain website and advocate for the company on social media. The Resident Relations Specialist presents at other on-post organizations and must be confident in public speaking. This person is required to work within a budget and is required to provide management with financial forecasting.

Duties and Responsibilities:

1. Design and publish monthly newsletters and event flyers

2. Manage all event administration, including structure, communication, catering, decoration, and staffing for all resident and employee functions and events

3. Serve as spokesperson for the project, promoting a positive relations image to the U.S. Military and outlying communities.

4. Maintain partnerships with local businesses and organizations in an effort to strengthen the relationship between the project and the community.

5. Manage company website and all social media marketing.

6. Manage and maintain the marketing budget.

7. Depending on occupancy, other marketing, advertising and resident retention requirements will be a regular responsibility. This would include developing all outreach marketing material (brochures, flyers, signs, advertisements, etc.) for the project.

8. Attend conferences and seminars, for networking opportunities and exposure to outlying companies.

Required Experience:

The ideal candidate should potentially have the following:

1. 1+ years of Marketing Experience, preferably in Property Management.

2. Knowledge and understanding of the marketing culture and dynamic.

3. Significant experience working with customers, media, partners and other critical audiences.

4. Strong understanding of Public Relations principles, practices and processes.

5. Perform other duties as assigned.

6. Must be able to pass background investigation and drug test screening.

Required Skills and Abilities:

Must be able to work as part of a team, as well as complete assignments independently.

Ability to work in a self-motivated, fast-paced environment, at all levels of an organization

Perform duties under pressure and meet deadlines in a timely manner.

Must have excellent writing and communication skills.

Must be able to read and write legibly to complete required marketing and leasing reports, as well as traffic and leasing incentive analyses.

Must be available for minimal travel for conferences and outreach opportunities.

Prioritize and manage daily workload to ensure successful completion.

Take instructions from supervisors.

Exercise problem-solving skills.

Interact with co-workers, supervisors, vendors, residents, guests, and the public in a professional and pleasant manner.

Any employee in this position must be knowledgeable and skilled in Microsoft Programs, to include:

a) Microsoft Publisher

b) Microsoft Power Point

c) Microsoft Excel

Communicate clearly and concisely, both orally and in writing.

Preferred knowledge in Google Documents/Google Drive

Strong organizational skills.

Preferred knowledge of housing specific software, i.e. RealPage.

Submit resumes to Jolene Cooper at: jcooper@tmo.com. Mountain Vista Communities is an EOE

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