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Managing multiple projects and maintaining a frequent and consistent interaction with all clients
Ability to handle inbound and outbound Office 365 customer support issues for businesses
Maintains safe and healthy work environment by following organization standards and legal regulations
Provide technical support covering a wide range of topics Evaluate the effectiveness of training modules, workshops, etc. and make changes as
needed to improve future results
Schedule, coordinate, and deliver follow-up client interactions
Work with users over the phone and via remote access to answer questions and solve issues with their Office 365 services on both PCs and mobile devices
Problem-solve computer software, networking, and system issues with end users
In addition to working alongside a team of dedicated individuals and cloud consulting experts, Mural offers competitive pay, casual dress, multiple comprehensive medical, dental, and vision plans, 401(k) plan, company paid basic life insurance and long-term disability plans, corporate discounts on goods, services and travel, and company sponsored lunch Fridays.
Discover what it’s like to be part of a team that has fun, continuously collaborates, constantly trying new things, and loves helping Small Business Customers.
All your information will be kept confidential according to EEO guidelines.
Mural Consulting. Mastering Technology. Together.