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The role of the Program Service Coordinator is to evaluate the service needs of residents of Esperanza En Escalante Permanent Supportive Housing (including Esperanza En Escalante Transitional Housing residents moving into Permanent Housing) and take the necessary action to see that the service needs are addressed in a timely manner. Specific activities to support this role include:
Complete a thorough service assessment of the resident and, if applicable, the residents family
Develop a Service Plan to address the needs/wants/desires of the resident and their family
Develop a resource directory of local social service agencies and providers in Tucson
Facilitate programs such as health and wellness, nutrition, job training, computer literacy, transportation, etc.
Provide assistance to help residents with applications for benefits and entitlement programs
Link residents and their families to supportive services and other community resources.
Coordinate with other Esperanza En Escalante staff for follow-up services for transitioning veterans.
Coordinate with Property Manager and Public Housing Authority staff to ensure Section 8 certification and recertification requirement are met.
Qualifications
A Bachelors degree in social services required, Masters degree desirable
One year experience providing case management services to older adults, Veterans and/or low-income individuals and families
A valid Arizona Drivers License, ability to qualify for Esperanza En Escalante auto insurance
Reliable transportation and proof of insurance
Must be able to pass a comprehensive background check
This is a 30 hour per week position that may require some evening and weekend work
Knowledge, Skills, Ability
Excellent written and verbal communications skill
Demonstrated initiative and the ability to make decisions and take responsibility for them
Must be able to relate to and work well with both agency staff and clients
