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FLSA: Hourly
Full-time Position
Compensation: $16.00 per hour
Benefit Eligible
SUMMARY: Salpointe Catholic High School is hiring an Information Technology Support Specialist. This is a full-time position that reports to the Director of Technology. The Information Technology Support Specialist will be responsible for providing exceptional computing and technology support to employees and students as well as manage day to day projects required of the IT department. The right applicant will be one that enjoys working with people and understands that this position will be required to support users with varying levels of technical expertise.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may
be assigned.
● Prioritize tasks as they pertain to the educational environment as follows:
○ Student needs
○ Faculty needs
○ Support Staff needs
○ Ancillary needs
● Coordinate efforts with the Director of Technology.
● Coordinate services available through the Campus Network including Chromebooks and Google Admin Console
● Develop and provide training for teachers, administrators, and staff.
● Install, download, and maintain only software applications that are included in the school's standard software.
● Engage in supporting the Information Technology programs and initiatives
● Assist in installing, maintaining, troubleshooting computer system software and peripherals.
● Administer the repair program for the students Chromebooks. This entails trouble shooting problems, contacting manufacturers, boxing and shipping units that need repair and supporting the loaner program.
BASIC QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required.
● In-depth knowledge of Microsoft Office Suite and G Suite for Education Applications
● Highly proficient with spreadsheets and the importing and exporting of data from information systems
● Proficiency with Windows OS, Chrome OS, Android OS and iOS
● Excellent communications skills including written and oral, public speaking and presentation skills.
● Excellent human relations and interpersonal skills; must be a self-starter and be well-organized; must be a team player.
● Be able to manage multiple tasks simultaneously.
● Complete a criminal history and background check.
PREFERRED QUALIFICATIONS
● Experience with the G Suite for Education Admin Console basic functions (Users, Apps, Device Management and Chrome Management)
● Experience with Student Information Systems
EDUCATION and/or EXPERIENCE
● Perfect for a college student studying Information Systems
PHYSICAL/MENTAL REQUIREMENTS: Coordination and manual dexterity, normal mental and visual capabilities, and the ability to lift as required in a normal office environment.
REQUIRED ACTIVITIES: Walking; sitting; standing; stooping; reaching; talking; handling; hearing; carrying; and keyboarding.
