Vacancy expired!
SUMMARY
The Location Manager is responsible for the profitability of a location. To achieve this, he/she must effectively manage the sales, service, mechanical and operational department personnel. He/she should have a strong knowledge of the market, and an in-depth understanding of the locations financial data as well as strong customer relations skills.
RESPONSIBILITIES
Business Plans
The ability to create, implement, monitor, and ensure business plans are met according to company goals
Understand and effectively manage the locations P&L
Meet monthly with the Board of Directors to review forecasts and profits for the location
Work directly with the General Manager on making recommendations on both short and long-term business plans, sales promotions, and staffing needs
Sales
Directly responsible for achieving monthly and yearly goals
New Accounts
Evaluate and implement appropriate new sales techniques to increase locations sales volume
Identify new opportunities within the market, engage decision makers through cold calling and close new business
Lead and manage sales team on sales calls on new accounts
Develop relationships with customers / recommend products
Current Accounts
Maintain relationship with current customers/recommend new products as needed
Update customer pricing based on cost changes
Create the annual location sales forecasts by estimating total sales, gross and operating profits as well as expenses for the location
Conduct ongoing meetings with sales personnel to plan and implement objectives for achieving sales and gross profits
Attend to customer complaints, ensuring that a high level of customer satisfaction is obtained
Design and recommend sales programs and set short-and long-term sales strategies
Actively support, encourage and motivate sales and service personnel daily to maintain high morale
Inventory
Coordinate with the Director of Purchasing the appropriate supply of inventory and ensure that all inventory is adequately stocked/forecasted
Responsible for physical inventory and accuracy (to include bin accuracy and loss of inventory accuracy)
Responsible for selling tires that needs to be movedĀ/sold for new inventory
Analyze slow moving stock and make appropriate price adjustments
Analyze current market trends and adjust strategy accordingly
Service/Mechanical
Ensure the following is effectively met:
Service and mechanical orders
Billing
Customer Service
Fleet vehicles maintenance
Personnel
Hire, monitor and coach the performance of all personnel
Hold weekly sales meetings and conduct sales training
Oversee standards for all personnel conduct and performance
Coach and mentor employees to achieve peak performance and their career goal
Must be able to address employee performance/employee relations issues and come up with viable solutions (with guidance from corporate)
JOB REQUIREMENTS
At least five years in a sales/operations environment on a managerial level
The right candidate will be a leader and have a strong track record of successfully managing a location
Strong communication skills to deal with customers, employees and vendors, as they represent the company
Maintain the profitability of their location while controlling expenses and maintaining customer satisfaction
Grow the locations sales volume and profits
Able to work closely with corporate office in ensuring policies and procedures are adhered to
A great work ethic is an absolute must
Needs to maintain a high energy level
Must be able to lead by example and have good decision making/judgment skills
Able to build and maintain lasting relationships with decision makers at all levels
Recruit, train and retain strong team members with emphasis on sales and customer service.
Demonstrated ability to convert prospects to customers; close deals
Solid experience in opportunity qualification, pre-visit planning, account development and time and territory management
Excellent verbal and written communication skills
Advanced computer skills with a variety of programs including Microsoft Word & Excel as well as inventory systems
Valid drivers license required and insurable
Pre-employment drug test, physical exam required
Must be able to lift a minimum of 50 pounds
Bi-lingual not required but a plus
EDUCATION REQUIREMENTS
Minimum high school diploma or equivalent is required
College degree preferred. A strong background in business and mathematics is useful
Have a desire to continue ongoing education/training for professional development and for the location
BENEFITS
The opportunity to join our family and work in a positive and supportive work environment
The opportunity to grow your own skills, personally and professionally
The opportunity to join one of the most dynamic growing tire dealerships
Competitive compensation package
Strong benefits package (Medical, Dental, Vision, Life Insurance/ADD, LTD, EAP, FSA)
401k plan with excellent company match
https://www.eastbaytire.com/
