Vacancy expired!
QR Code Link to This Post
Fayetteville, AR â The position of the Housekeeper/Houseman is to maximize customer satisfaction by providing neat and clean customer rooms in accordance with Hotel standards.
Responsibilities include:
⢠Ensures customer satisfaction by cleaning customer rooms daily according to operational policies and standards
⢠Removes soiled bed and bath linens and replaces with clean linens as required
⢠Removes accumulated trash and debris from room as required
⢠Cleans bathroom area
⢠Dusts all surfaces
⢠Replenishes promotional materials and literature
⢠Replenishes room amenities
⢠Vacuums rooms as required
⢠Reports unusual circumstances to Housekeeping Department
⢠Reports maintenance requests and replacement orders
⢠Turns in articles left in rooms to Executive Housekeeper for âLost and Foundâ handling
⢠Leaves all customer belongings in stay over rooms unless they have been discarded in the trash
⢠Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner
⢠Ensures quality and quantity of the contents of the linen closet by organizing and cleaning it
⢠Ensures safety and maximum security
The Houseperson position is responsible for maintaining the cleanliness and appearance of the hotel and providing customers with quality service in a timely and friendly manner. This position provides clean linen to guest room floors and removes used linen carts and waste containers. Prior experience preferred.
HOUSEMAN/BASIC FUNCTION
⢠Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, offices and public areas of the hotel
⢠Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, etc.
⢠Clean and maintain the back of the house area
⢠Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk when needed
⢠Help housekeeping with removal of laundry off the floors
⢠Check and replenish supplies and cleaning tools
⢠Quickly respond to guest requests in a timely and friendly matter
⢠Follow procedures for entering and leaving guest rooms
⢠Return lost items found in guest rooms, hallways, or back of the house
⢠Follow all company safety and security policies and procedures
⢠Report accidents, injuries, and unsafe work conditions to manager
⢠Follow all company policies and procedures
⢠Ensure uniform and personal appearance is clean and professional
⢠Maintain confidentiality of proprietary information and protect company assets
⢠Welcome and acknowledge all guests according to company standards
⢠Speak with others using clear and professional language
⢠Develop and maintain positive working relationships with others
⢠All other duties as assigned by management
