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Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. The Intake Coordinator will report to the General Manager and work in our Bentonville, Arkansas branch.
Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita.
As a core member of the Intake team, you will have primary responsibility for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions.
RESPONSIBILITIES:
As an Intake Coordinator, you will
Take Infusion Therapy referrals from referral sources.
Ensure that all intake forms are complete, clear and within Amerita's scope of service.
Obtain authorizations and re-authorizations as required by payers.
Enter patient demographic, insurance and authorization information into the computer system.
Communicate with other departments regarding the status of referrals.
Notify patients/families regarding coverage and payment responsibilities.
Understand which insurance companies have active contracts with Amerita.
Ensure that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
Maintain confidentiality of patient and proprietary information.
QUALIFICATIONS:
High School Diploma/GED or equivalent required; Associate's Degree or some college preferred
Minimum two (2) years of experience collecting referral information in the healthcare market
Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
Knowledge of insurance verification and pre-certification procedures
Understands the scope of services that Amerita can provide
Strong verbal and written communication skills
