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18229BRPosting Title:Terminal Clerk IEstes Facility:Fort Smith ARJob Summary:
Answer telephones with a heavy call volume and direct calls with accuracy
Responsible for checking in drivers
Enter delivery manifest data into the computer system
Conduct imaging and scanning of bills of lading and other documents
Identify freight bills requiring special delivery instructions
Responsible for the distribution of bills of Lading
Enter data into the dispatch system
Work with driver handhelds
Regular attendance is required
This is not an all-inclusive list of job requirements and/or duties and may not contain all capabilities necessary to perform the job at all times due to circumstances; Operational, safety and other needs may require the employee to perform any and all other duties as assigned; Employees are expected, and must be able to perform all such duties and task
Qualifications
High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background
Experience in billing, collections, tracing & OS&D preferred
Computer skills, proficient in MS Word and Excel
Strong customer service skills
Good clerical skills
Possess excellent verbal and written communication and listening skills
Ability to solve problems where work is defined with established instructions and processes
Ability to work under close detailed instruction
Experience in the transportation industry a plus although not required
Must be able to comply with all company policies, rules, procedures and Code of Conduct
Must be able to interact well with others
Must be able to work independently, or in a team setting
Must be capable of working under tight time constraints in a high volume environment with multiple priorities
Must be able to lift approximately 10-15 lbs., or more if required by the essential functions of the job
Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
Must be authorized to work in the United States
Auto req ID:18229BRState:ArkansasOrganization Level:FieldCompany:Estes Express LinesJob Category:Admin & ClericalEmployment Type:Part-TimeCity:Fort SmithEqual Employment Opportunity:EOE
