Vacancy expired!
Do you love to write, work on eye-catching campaigns, and strive to capture the voice of the customer? Can you translate business jargon into a story that is confident, clear, and human-and inspire other copywriters to do the same? Are you also passionate about technology and interested in joining a community of collaborative colleagues who courageously seek to challenge the status quo? Help create the future of modern hybrid collaboration as part of Deloitte's Information Technology Services (ITS).The opportunityAs the Digital Workplace CoE Engagement Manager,you'll bepart of a fast-paced team driving company-wide transformation. You will identify business needs and shape the future of workplace employee experience at Deloitte in partnership with the CIO.As a team member, you'll be supporting one or more strategic projects in the CoE portfolio. Each project focuses on how technology and related skills and behaviors can augment and transform Deloitte's evolving work experience. You will be responsible for supporting multiple workstreams and will have the opportunity to interact with senior Deloitte leadership. Ideal candidates exhibit an aptitude to quickly get up-to-speed on various digital collaboration, communication, and virtualization trends.The teamDeloitte's Digital Workplace CoE is a team of technology and business strategists and leaders dedicated to streamlining Deloitte's digital ecosystem through technology enablement. We help with the client and businesses' digital collaboration software deployments, learning and adoption, virtual and hybrid presence, and much more. Our mission is to cultivate a seamless, equitable, and holistic digital experience for our people, regardless of location.Information Technology Services (ITS) helps power Deloitte's success. ITS drives Deloitte, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.The 2,500 professionals in ITS deliver services including:Security, risk & compliance
Technology support
Infrastructure
Applications
Relationship management
Strategy
Deployment
PMO
Financials
Communications
Deloitte Application Studios (DAS) Deloitte Application Studios (DAS) is the internal software and applications development team responsible for delivering leading-edge technologies to Deloitte professionals. Their broad portfolio includes web and mobile productivity tools that empower our people to log expenses, enter timesheets, book travel and more, anywhere, anytime. DAS enables our client service professionals through a comprehensive suite of applications across the business lines. In addition to application delivery, DAS offers full-scale design services, a robust mobile portfolio, cutting-edge analytics, and innovative custom development.
What's you'll do:Conceptualize, write, and edit persuasive copy for cross-channel assets, including training materials, hybrid / virtual work guidance, product overviews, case studies, thought leadership, infographics, web copy, and email.
Understand and incorporate Deloitte's content strategy and brand positioning into all content, as appropriate.
Manage a user experience program to capture the voice of the customer; conduct focus groups, interviews, questionnaires, and synthesize findings to inform the CoE's roadmap.
Review work from junior team members, providing guidance to advance the best thinking in line with the brief and project scope.
Translate campaign positioning strategies into clear, user-centered messaging platforms that differentiate Deloitte.
Collaborate with marketers, account managers, strategists, and other team members to develop creative platforms and channel recommendations that deliver on the CoE's strategic objectives.
Collaborate with businesses and practitioners to identify and clarify business objectives, solicit inputs, and develop key messages for deliverables.
Effectively present creative concepts and copy to internal teams and stakeholders, incorporating feedback to make the work stronger.
Coach younger talent, develop relationships with internal clients and marketers, help problem solve, and be a team player.
Education & ExperienceMinimum of 6 years of experience writing and producing a range of communications assets.
Experience supervising and delegating work successfully within collaborative teams, with a proven ability to provide effective creative feedback on work and help junior talent grow and improve.
Conceptual and strategic thinking with the ability to balance creativity and innovation with business objectives.
Clear, concise writing, with the ability to distill complex ideas into easily understood language.
Fluency in both digital and traditional channels, including all social media platforms, content creation, and video.
Excellent project management and interpersonal skills, with a proven ability to juggle multiple projects and manage competing priorities and tight deadlines.
Excellent interpersonal skills, including the ability to present to and interact with senior leaders and highly intellectual thinkers.
Strong copy editing and prooing skills.
Limited immigration sponsorship may be available.
Travel up to 0% is required (While 0% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice).
EAExpHire
Manager ITS Specialist EAITSExpHire All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
