Heart Clinic Arkansas Patient Account Rep

Heart Clinic Arkansas Patient Account Rep

30 Sep 2024
Arkansas, Little rock 00000 Little rock USA

Heart Clinic Arkansas Patient Account Rep

Vacancy expired!

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.

S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.

S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection.

With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.

Responsibilities

JOB SUMMARY : The Patient Account Representative prepares and processes superbill charges and payments and post to patient accounts;

schedules daily appointments; performs other duties as assigned.

ESSENTIAL FUNCTIONS :

COMMUNICATION

Answers phones promptly and courteously

Responds to mail regarding account inquires

Answers patient questions

Works one on one with billing agency to actively collect past due balances

File all correspondence in patient record

Researches patient problems and complaints for causes and solutions

INFORMATION MANAGEMENT

Verifies all ICD-9, CPT codes and modifiers when posting to patient account

Maintains records and files current for easy retrieval

Enters patient information for appointments

Reviews daily transaction journals to ensure all transaction batches are balanced

Handles patient accounts confidentially

CLERICAL

Post all charges and payments to each designated patient account

Uses appropriate adjustment and payment codes when posting to patient accounts

Refers necessary accounts to billing agency to process for collections

Ensure patient information is accurate in patient and computer records

Maintain chart order established by clinic, when filing correspondence in patient record

Performs other duties as assigned

STEWARDSHIP

Understands billing process

Handles collections of patient money in accurate honest mannerism

Handles patient accounts in confidential mannerism

Effective in personal time management

GUEST RELATIONS

Maintains good working relationships with patients, clinic staff, billing agency and insurance companies

Comply with regulatory standards for the industry and the clinic

Schedule patient appointments

Qualifications

MINIMUM QUALIFICATIONS :

Education : High School Diploma, GED, Metropolitan Test or Equivalent

Experience : Experience in health care or related setting; ability to work without close supervision

Physical Requirements : Able to lift and carry up to twenty five (25) pounds. Must be able to sit for prolonged periods of time.

Must be mentally alert and able to work under pressure.

Skills : Demonstrates communication skills, both oral and written. Accurate typing; ability to perform multiple tasks; utilizes good organizational skills;

good decision making skills.

Job Details

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