Provider Enrollment Analyst

Provider Enrollment Analyst

19 Aug 2024
Arkansas, Little rock 00000 Little rock USA

Provider Enrollment Analyst

Vacancy expired!

Job Description:DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public-sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.The Provider Enrollment Analyst is responsible for reviewing provider enrollment, re-validation and change for accuracy and policy requirements. The will review the form, checklist and requirements to identify the provider request is valid and meets federal/state rule. This is a back office team but do reach out to providers who have corrections needing to be completed. Responsibilities include entering information into the computer system for purposes of researching and tracking each customer issue. Consult with support groups on more complex, non-routine customer requests and concerns. Position is under direct supervision and training will be provided.Key Responsibilities

Review the State Enrollment, Re-validation and Change forms.

Use State regulations to determine provider meets qualification to be enrolled.

Enter/update provider information in the State MMIS system.

Respond to questions regarding provider eligibility.

Accurate and timely documenting and response to complex provider inquiries

Identifies, prioritizes and resolves most questions and issues independently.

Escalate more complex questions or issues appropriately.

Complies with contract requirements, business unit rules and related industry and legal regulations.

Qualifications

High School Diploma or equivalent

Minimum of 1-2 years of working experience in related fields

Prior customer service experience

Prior office or clerical experience

Prior Medicaid or healthcare experience preferred

Good written and verbal communication skills, including professional telephone skills

Ability to access and retrieve information using a PC and basic understanding of Microsoft Office products

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities

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