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Hugg & Hall Equipment Company is a leading supplier of Material Handling and Construction Equipment. Representing multiple lines, we are a turnkey operation offering new, used, parts, service and rental for industrial and construction equipment needs. Hugg and Hall knows that an environment where the employee is valued, well-trained, and confident will bring satisfaction to the customer or client. If you are seeking a career with a company that can offer opportunity and respect as a team member then you should consider employment with Hugg & Hall Equipment Company. Our team includes sales representative, service technicians, and a variety of other positions that will work together to make our customers needs our own.
Hugg & Hall offers competitive compensation and benefits including medical, dental, vision, 401K and paid vacation.
The Service Administrator is responsible for performing administrative tasks in support of the Service Dept. and completing all aspects of service work order processing.
Job Duties:
Performs Service Personnel Functions
Calculate and input Service Department personnel hours in EBS
Correctly code all technician time cards to the appropriate labor or expense code
Maintain record of sick and vacation days for Service Department personnel
Performs Work Order Processing
Continuously update the status of service work in Central Dispatch
Enter time to work orders from daily time sheets
Enter all notes from work orders into EBS
Post transportation charges to work orders
Follow up on conflicting or missing information provided by service personnel as it relates to work orders and daily time sheets
Input miscellaneous work order entries
Prepare all work orders for review by the appropriate Service Department management personnel
Follow up with the Parts Department for any unfilled POs
Request and process Customer POs as necessary
Administer and manage all third party billing as well as all electronic/online invoicing such as Ariba, E-Tyson, and Crown
Issue POs for sublet work/parts associated with service jobs or service vehicles
Add/Delete/Change units and rates in the PM Master database
Categorize closed work orders into the following, Service Tickets, PMs and AIs, for the purpose of scanning
Qualifications: Must be able to fulfill essential job functions in a consistent state of alertness and safe manner
Required Skills/Experience
minimum 1 year administrative/clerical experience, preferably in service related industry
strong written and verbal communication skills
accurate and efficient
Education
High School Diploma or Equivalent
Physical Demands/Environmental Conditions:
This position is in an indoor office environment with a controlled climate.
This position requires sitting at a computer desk for long periods of time with constant use of a computer keyboard while reading the computer screen.
This position will continuously talk, hear, and read in verbal and written communication. And will occasionally stand, walk, and reach with hands and arms.
This position will continuously use hands to type.
Hugg & Hall Equipment Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We are a Drug Free Workplace and place Safety First.
