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Health Advocates is seeking a Supervisor with healthcare experience for our client hospital sites located in Bakersfield, Visalia, and Fresno.
Job Summary
Provide assistance to the Director of Client Services in working with clients for:
⢠Resolving customer's issues and questions in a timely and professional manner
⢠Becoming a reliable point of contact for each hospital client that is required to establish a strong business relationship
⢠Developing open and effective channels of communication with each client
⢠Providing regular updates to hospital clients on work performances
⢠Supervision of on-site staff based at hospital sites
⢠Assistance with Marketing and Client Development in assigned regions.
Qualifications
⢠High School Diploma or GED equivalent required; Bachelor's degree preferred
⢠2+ years of supervisory experience
⢠Prior healthcare experience working at a hospital, medical office, or clinic
⢠Knowledge of benefit programs such as Medi-Cal, Medicare, VOC, TPL
⢠Must have a valid California driver's license and a clean DMV record
⢠Reliable vehicle with current auto insurance required
⢠Ability to travel to different client sites
⢠Excellent verbal and written communication skills
⢠Strong customer service skills
⢠Must be able to pass background check
⢠Must be able to type 35 wpm
Working Title: Supervisor
Pay Rate: Depends on Expereince
Position Type: Full-time; Exempt
Schedule: Alternative Work Week Schedule: Mon-Thur 7:30 am - 5:00 pm and Fri 7:30 am -12:30 pm
Testing: Successful completion of a Basic Office Skills (grammar, spelling, filing), typing, writing test.
Benefits
Health Advocates offers a comprehensive benefits package to meet the needs of today's employees. They include: Healthcare and Insurance Benefits, Retirement Benefits, Employee Discounts, Employee Assistance Program, Credit Union, Rideshare Incentives, Employee Referral Program, Vacation/Holiday/Sick Leave and other time off.
About Us
Founded in 1990, Health Advocates is the largest privately funded public advocacy company in California providing Eligibility and Recovery services to California public health systems, private hospitals, clinics, health plans, government agencies, and individuals. We are dedicated to identifying medical coverage from third-party sources such as Medi-Cal, Social Security (SSI/SSDI), and other health insurance programs to minimize uncompensated care to the benefit of both our clients and the patients and applicants they serve. Our success is born from a very unique blend of resources, expertise, and an unwavering determination to identify coverage and recovery solutions on behalf of patients that simply have no ability to pay their increasing financial healthcare debts. Innovation and compassion are integral to Health Advocates' identity and these attributes have historically served our clients very well. We are proud of our past, excited about our future, and confident of our continued success.
This position requires access to confidential protected health information (PHI). Our employees are expected to protect the privacy of all PHI in accordance with Health Advocates' privacy policies and procedures and as required by state and federal law including but not limited to the HIPAA Security and Privacy Rule.
To apply for this position, please complete an online application by clicking on the link below Apply Now
Health Advocates
21540 Plummer Street, Suite B
Chatsworth, CA 91311
(818) 995-9500 p
(818) 995-6872 f
Health Advocates is an equal opportunity employer. We believe all of our employees should be treated fairly, consistently, and with dignity and respect. Our goal is to maintain a satisfied and productive team of employees. The keys to reaching that goal are effective leadership, fair and competitive wages and benefits, dedication to the job, and close attention to employee relations matters.
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