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This is a DIRECT HIRE ROLE! You will be working directly for the company from day 1!Payrate $22-$28 depending on experienceEmail Andrea at Andd238@kellyservices.com with any questions or to submit resumePosition SummaryAs a Drayage Specialist , you will work directly with carriers to manage and execute the daily shipment of freight for our customers. You will be responsible for maintaining accuracy of shipment information, tracking and tracing of loads, and problem resolution.Essential ResponsibilitiesData entry of shipment details from multiple sources (excel report, email correspondence etc.)
Primary responsibility in data accuracy and integrity
Pre-Alerting all delivery carriers of upcoming shipments
Auditing Import shipments to verify all necessary requirements are fulfilled, prior to tender to partner carrier
Dispatching Drayage carriers once delivery requirements are reached
Pro-actively executing drayage payable and billable
Manage communication flow between drayage carriers/central billing team and Account Management team
Optimize all available technology to execute tasks in most efficient/accurate manner possible
Communicate with Global Forwarding Agents, Account Managers and Sales Personnel and collaborate on SOP’s
Understand where you can grow business at a desk level – identify opportunities to Account Management team
Collaborate with warehouse, accounting, and import departments.
Perform other duties as requested or assigned
QualificationsWindows Operating System
Strong computer knowledge/proficiency (Outlook, Microsoft Word, Excel, PowerPoint)
Thorough Ocean Import experience
Must have 3+ years dispatching/drayage/trucking experience
Must have knowledge of all ocean terminals and ports in the U.S
Ability to work in a fast-paced and deadline-driven office environment
Strong attention to detail and accuracy
Excellent verbal & written communication skills and phone etiquette
Ability to multi-task, prioritize, and manage time effectively
Exceptional customer service skills and follow up
Proficient in Microsoft Office (Word, Excel, and Outlook)
Coursework in Supply Chain, Logistics and or International Business a plus
Thorough understanding of ocean shipment documentation process, a plus
Possess excellent data entry skills and customer service skills with the ability to grasp extensive knowledge whole dealing with a variety of people
Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches
Proven ability to handle confidential information with discretion
Ability to multi-task and work independently
Time Management skills
High school diploma or GED required - Bachelor's degree a plus
Why Kelly ® ?As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly ®At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
