Program Manager

Program Manager

Vacancy expired!

job summary:

We require dedicated Retail Performance Consultants that will work in the field, directly with dealerships, to enhance dealer capacity to sell more vehicles and parts. Our consultants will be focused on optimizing dealer processes and operations to clearly demonstrate improvements in profitability, sales and service. The people who fill these positions will represent on the front lines and establish an approach to dealer coaching that will be scaled across the network.



location: Belmont, California

job type: Contract

salary: $55 - 59 per hour

work hours: 8am to 4pm

education: Bachelors



responsibilities:


Role Responsibilities:

Dealership Performance Coaching

- Meet regularly with dealer personnel to evaluate and improve operational performance with a focus on profitability, new car sales, used car sales, digital approach, lead handling, CRM and fixed operations

- Regular in-store contact with dealer principals and general managers to ensure buy-in from the top

- Consult on organizational structure, job role definition and compensation models to ensure that plans and policies align with a volume growth model for new sales and other functions

- Drive performance improvements in dealership sales throughput and profitability by identifying areas of strengths and opportunities with dealer processes to implement solutions

- Customize approach with each dealership according to their strengths, weaknesses and market

- Develop and support strategic action plans to enhance retail operations and performance

- Work in concert with Retail Performance Managers who will lead strategic direction and co-pilot dealer engagements in specified markets

- Coordinate meetings and strategy with regional personnel in field and with leadership at HQ

- Develop trusting relationships and continuous dialogue with dealers to support their operations and align with regional team priorities

- Initial engagements will be market-based for 90 days with identified dealerships participating

Analytical & Administrative Support

- Preparing for dealer visits by analyzing appropriate reports in advance

- Scheduling dealer visits within assigned territory in optimal manner

- Communicating regularly with Retail Performance Manager in local market

- Tracking and reporting on effectiveness of initiatives



qualifications:

• Experience level: Experienced
• Minimum 9 years of experience
• Education: Bachelors (required)

skills:

• CRM
• performance planning
• dealership operations (2 years of experience is required)
• Project Management (5 years of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.



Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.