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Description If you like the idea of working in a dynamic, rapidly-changing call center, you might be interested in this Patient Service Representative position via Robert Half. This role is based in Beverly Hills, CA.What you get to do every day Answer patient calls and assist with resolving issues or escalating patient’s issues appropriately Collect co-payments/give receipts/reconcile payments Schedule appointments complete patient registration and to provide a high level of customer service. Assists with the management of physician schedules and handle patient/provider correspondence as instructed. Process and track referrals and authorizations for various insurance types. Explains policies procedures or services to patients using administrative knowledgeRequirements Inbound call center experience Knowledge of medical terminology Typing 50 wpm 90 accuracy Experience with medical insurance referral processes and benefit plans 6 months recent experience working in an outpatient clinic or medical office settingIf you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .
