Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations (eg. OEA) or customer policies / requirements
Track and trace Customs files
Interact with our customers in arranging their international shipments, meeting customer service standards thus maintaining strong relationships
Attend any customs inspections or present documents to customs authorities when such are requested
Act as the liaison between the customs authorities (or other government agencies and customers
Understand all the elements of the import and export customs DLSOP (Desk Level Standard Operating Procedure) and correctly interpret this information to fulfill our customers’ instructions and expectations
Qualifications
6 months to 1 year related experience and/or training; or equivalent combination of education and experience
Good knowledge of customs brokerage process and system essentials and legislation, especially with regards to classification, valuation and origin
Understanding of ocean and air documentation process
Knowledge of air, road and ocean transport
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Good computer skills (Excel, Word, PowerPoint)
Reporting Structure
Customs Brokerage Lead Agent, Supervisor and Manager
Additional Information
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
