Desktop Support Technician II

Desktop Support Technician II

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At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

Contract to Hire Opportunity

Overview:

• Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
• Customize communication, instructions, and product knowledge to the level of the individual
• Determine the most cost-effective repair to minimize customer downtime
• Prepare reports for analysis
• This is a second shift: Mon-Fri, 2 pm to 11 pm

Qualifications:

• 2+ years of related experience, or AA degree, or equivalent combination of education and experience
• A+ certification
• Solid experience and understanding of IT services and products
• Ability to transform technical IT language into terms everyone understands
• Relatable with customers and impeccable with follow-through
• Not intimidated by problems you ve never seen before - confidence is key!
• Hungry to work hard and hungry to grow your career!

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eXcell Supports Equal Employment Opportunity eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.