Desktop support

Desktop support

26 Feb 2024
California, Carlsbad, 92013 Carlsbad USA

Desktop support

Vacancy expired!

Must have complete understanding of Data Center OperationsProvide touch support for all Data center activities and issues.Co-ordinate with vendors to issue escalations and resolution.Regular meeting with all stakeholders for reviewsExcellent communication, organizational, analytical and troubleshooting skills? Attends estimation meetings and solutions design/reviews. Analyzes impacts, contributes to decisions, and shares information between teams.? Collaborates with end user community and maintain an environment of partnership. Provide fast and accurate information. Proactively remain engaged and aligned with user community on assigned work.? Proactively considers the broader business implications of proposed changes to current and future business needs.? Formulates and defines scope and objectives. Analyze, test and implement changes of varying complexity. Follow best practices, and release control process.? Coordinates production releases with internal and external partners. Manages associated risks effectively by producing appropriate risk mitigation plans.? Works with manager to oversee vendor relationships to ensure conformance with agreed upon SLAs.? Develops, implements, and monitors information technology standards, practices, procedures, and controls to maximize efficiency and support platform compatibility and to ensure data integrity, security, timeliness, and legal and regulatory compliance.? Consults with management to analyze information technology needs and determine scope, objectives, and priorities of technical projects, technical systems capacity, budgeting requirements and proposed IT acquisitions.? Participates in multiple disaster recovery/business continuity activities throughout the year.? May negotiate and/or contract with consultants, technical personnel, and vendors for services and products.? May define and/or negotiate service level agreements for technology operations.? Performs other related duties as assigned by management.? Is available for escalated production issues.
SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.

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Job Details

  • ID
    JC10196765
  • State
  • City
  • Job type
    Contract
  • Salary
    N/A
  • Hiring Company
    Sysmind, LLC
  • Date
    2021-02-25
  • Deadline
    2021-04-26
  • Category

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